Question about HP Deskjet 3845 InkJet Printer

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New color cartride not printing in color - printing in black and white

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If you are not using factory new HP ink and cartridges then that is most probably your problems.

If you are using HP factory new cartridges, then contact HP technical support and inform them that you have a defective cartridge.

By the way, you did take the tape off of the nozzles and contacts, didn't you?

Don

Posted on Jun 19, 2009

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Why it can't print?


It won't print if your ink cartridge is empty. Check the black and white and also the color cartrides by doing the following:

1. Slide your hand underneath the front cover and open up the case.

2. Find your ink cartrides usually located on the left on the inside of the casing.

3. Gently pull up (usually) on the cartridge and take it out and shake it. You will know if it is empty or full when you shake it. If the color is full but the black and white is out that is probably the problem. Many printers won't work if the black and white cartridge is empty because that's usually the primary color.

4. Go to Walgreen's or a similiar store and purchase a new cartridge and then just reverse the steps putting it back in. Make sure you take note where each cartride is located when taking them out and put them in their correct position when you put them back in.

This should solve your problem and you should be printing again in no time flat!

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Have you tried cleaning the print head? Find the instructions in the troubleshooting and maintainance section of the manual here http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_465cn_EN_1269.PDF

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Color is terrible, even with new color cartridges. Black & white prints out with "stripes" across the page. Almost EVERYTHING we print is illegible. Our printer is less than 1 year old, and we have ...


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If the printer head is built in the cartride then clean the head of the cartridge, if the print head is printer based you may have to open the front pannel of the printer to access the printer head to clean it using the same method.

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