Question about HP Digital Sender 9250c scanner Printer

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HP 9250C: 1st page scans fine, following pages are blue

1st page scans fine, but the following pages have a blue background with distorted white text.

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Calibrate the scanner

Posted on Jun 22, 2009

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Lines appear down a scanned page. cleaned the glass and still have the line.


You have to replace the "mylar shield".
Lift up the top(the Automatic Document Feeder).
Above the two hinges is the mylar holder.
Release it, and replace the mylar.
It's user replaceable.

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Check this thread in HP forums:
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Download the file attached to LARS post halfway down the page and follow his instructions on how to unzip and install it.
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we called the HP tech and they replaced the board, seems to be te only solution

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Does your scanner software give the option to choose different modes...grayscale, color, black & white?? This sounds like it's scanning in grayscale....if you can change it to black & white, the background should remain white.

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We purchased 2 HP scanners 9250C and have the same issue. Send it back to HP, they make some correction for firmware, after 1 day, everything is ok.

Dec 06, 2007 | HP Digital Sender 9250c scanner Printer

1 Answer

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Go to " Dell All in One centre"
Click on maintain/ Troubleshoot on top of the page.
Then click maintain or fix quality problems.
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Let me know how it goes.

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