Question about Brother PC-420

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Message says safety device is activated. Needle is in the down position. Cannot get it to raise so that I can get my garment free.

Posted by Anonymous on

6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

SewTechWayne
  • 186 Answers

SOURCE: Brother Innovis 4000 D stopped sewing

These machines are known to freeze up in the needle bar crank, even when only a couple of hours old. If it is less than a year old, a Brother certified service center will fix it under warranty.

Posted on Jan 30, 2009

  • 1116 Answers

SOURCE: There's a grinding sound whenever I press the

Sounds like the shuttle needs to be cleaned.

Turn off the power and open the needle plate.

Remove the bobbin and bobbin case.

Clean the area from lint and any thread that may be trapped.

Posted on Mar 01, 2010

Jimsta01
  • 405 Answers

SOURCE: safety devise activated

I hope this helps, just copy the link below.

http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faqh/000000/000200/000000/faqh000200_000.html?reg=us&c=us&lang=en&prod=hf_inov4000deus&Cat=56

Posted on May 27, 2010

  • 1788 Answers

SOURCE: Model HE-120 was sewing 2 pieces of naugahyde w/

go to brother-usa.com website and try calling support for free.

Posted on Sep 08, 2010

  • 1 Answer

SOURCE: Brother SE-350 "The safety device has been activated"

Return the bobbin winding shaft on the top right of the machine to the Left Position. It may be stuck in the middle.
I had this same problem. After an hour or two of fiddling, this fixed my problem.

Posted on Nov 03, 2010

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1 Answer

Error message "the safety device has been activated. Is the thread tangled? Is the needle bent?" Occurred after needle no 5 broke and fell out. The machine


If the safety has been activated, there is something wrong with the machine that could potentially be dangerous--to the machine or you. You should probably take it to a technician.

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Machine locked up with needle down in the machine


If you can, try to remove the needleplate and the bobbin case from the machine. Once the bobbin case is removed, the needle should be free.

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Dec 05, 2015 | Brother PE-500 Embroidery Machine

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Why is needle bar locked in down position?


Your Owner's Manual should have a Troubleshooting section. You should give your brand and model type to make searches easier.. here's the cause for one machine:

http://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_pc420eus&faqid=faqh00000109_000

Oct 18, 2015 | Sewing Machines

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At start up machine says press needle position button. All that happens is the motor revs up then says safety feature has been activated. Any ideas?


I used this machine in my middle school classroom. That message was in the first start up of the machine, I think it just resets the machine. The larger model also has a beginning reset button that just adjusts the arm of the machine. Is the machine working fine after the reset? Hopefully "sew"

Jan 13, 2015 | Brother PE-770 Embroidery Machine

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Safety Device Activates but no error message


It sounds like there may be something inside the machine. This happened to me twice. The first time was the wrong stabilizer. The second time I had a piece of thread inside the machine. When I opened it to see the thread was activating the error beep in the machine. I hope it helps.

Mar 10, 2014 | Singer CE-200 Quantum Futura Computerized...

1 Answer

Messages about safe device activated & press the needle position button


The noise is because the machine is trying to raise or lower a needle and can't move. Several things to check. Did the needle break and jam in the bottom thread? Is the needle bent or jam? Did the thread jam in the bobbin area? I had a 'knot' of thread build up on the bottom and it hooked itself into the metal clip on the bobbin so that the needle couldn't raise. If thread jams in the bottom carefully cut the threads until you can free the hoop and material. Then check to make sure all pieces of thread and fuzz has been removed in the bobbin case. If it happens again check to see if the bobbin case or the throat plate is scratched or bent. If you are stitching Free Standing Lace on this machine or a piece with over 20,000 stitches I recommend starting with a new full bobbin and a new needle. As you get toward the bottom of the bobbin, thread seems to have a high likelihood of tangling or looping.

Nov 27, 2013 | Brother PE770 Computerized Sewing Machine

1 Answer

There's a grinding sound whenever I press the needle position button & the error message "The safety Device have been activated" pops up on the screen


Sounds like the shuttle needs to be cleaned.

Turn off the power and open the needle plate.

Remove the bobbin and bobbin case.

Clean the area from lint and any thread that may be trapped.

Mar 01, 2010 | Brother SE-270D Computerized Sewing...

1 Answer

Brother SE-350 "The safety device has been activated"


Return the bobbin winding shaft on the top right of the machine to the Left Position. It may be stuck in the middle.
I had this same problem. After an hour or two of fiddling, this fixed my problem.

Dec 22, 2009 | Brother Sewing Machines

1 Answer

Screen says that needle is in down position but it isn't. I have repeated pressed the raise needle button and the machine lowers and then raises the needle but the error message doesn't go awya.


Look for an optical sensor that the needle mechanism blocks when down. It's a small plastic rectangular package with a slot through the middle that the needle blocks with a vane of some kind. This slot can pick up lint and dust which makes the machine think that the needle is down. Clean the slot with a vacuum and a fine needle. Hope this helps.

Nov 28, 2009 | Sewing Machines

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