Question about HP OfficeJet 7410 All-In-One InkJet Printer

1 Answer

Upon start up it just says error:0x886a789e

After about 15 seconds it makes a small (krrk) sound twice

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  • 2 more comments 
  • treok Dec 03, 2007

    i have the same problem and even though I tried the steps above the problem still persists. Called hp support and all they want to do is offer me telephone help for a price.

  • boysuso Aug 22, 2008

    the probllem is error 0x886a789e and then under it u have 1:??/??/1/2?'?????????#????? something like this

  • belltot Nov 22, 2008

    I have this problem and tried the suggested solutions with no change. Does anyone know what the problem is. Thanks

  • jmk58 Mar 10, 2009

    Any other solutions? Is this fixable by HP, anyone? Or just have to buy a new printer? This was a wonderful printer until this happened!



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1. Follow the steps below to power cycle your all-in-one:

1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the connection port.
2. Wait 30 seconds.
3. Plug in the power only.
4. Repeat steps 1-3 two more times.
5. On the third time after plugging the unit into power, reconnect the connection port from the all-in-one to your computer.

2. Perform a partial-full reset on the unit.
Press and hold # and 3 on the keypad and then plug the power cable of the All-in-One.

If the issue still persists
3. Peform NVM RAM reset on the unit :

Press and hold OK and Cancel while plugging in the power cord.

This should resolve the issue. If still persists, please contact HP Technical support for further assistance

Posted on Nov 11, 2007


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