- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
In general, Canon printers give the 6000 error when the paper tray is blocked, there is a foreign object (possibly a small piece of paper) blocking the path or the encoding strip is out of place or dirty.
First, make sure that the paper tray is fully open and that nothing is blocking the paper from being picked up. Next check inside the printer for any small items that could block the paper path or the ink cartridge path. Check the plastic encoding strip to ensure that it is in the correct place. Look for and remove any dirt/grease from the strip. If your printer has a removable print head, remove the print head and clean it. (Do not leave the ink cartridges out of the printer for more than 30 minutes when cleaning the print head.)
If these steps don't help, then the timing sensor could be bad. Similarly, the paper feed motor or another part of the printer could be faulty. Contact Canon if the unit is under warranty (1 year). Otherwise decide if it is worth attempting to service the printer. You usually pay $50 + shipping just to have Canon determine the problem.
Here are a couple of notes I found on the printer:
Before printing on paper other than envelopes, make sure that the levers inside the rear cover are pulled up. Leaving the levers lowered can cause print quality problems when printing on paper other than envelopes.
If you set [Paper source tray:] to [Auto Tray Select] on the [Setup] tab in the printer properties dialog box, the machine selects the tray automatically. (I imagine you'd have to enter printer Properties or Settings and choose a tray there.)
Make sure that you have tray 1 set for the correct paper type. Leaving the paper type as unknown will result in very slow printing as the printer will assume that it might be printing on heavy media, envelopes or the like.
Hello if you are talking about print head cleaning ,first you have to Make sure that the machine is turned on, then load a sheet of A4 plain paper in the Feeder or the Cassette.After that open the Paper Output Tray, and then open the Output Tray Extension. (Put your finger in the rounded indent of the Paper Output Tray and open it gently).Press the Paper Feed Switch to select the paper source where you have loaded paper.You are now ready to start Print Head Cleaning. (1) Select Settings on the HOME screen. (2) Select Maintenance, then press the OK button. (3) Select Cleaning, then press the OK button. (4) Select Yes, then press the OK button. Print Head Cleaning starts. Leave it alone for a minute or two.Another window should be open. (5) Select Yes, then press the OK button. The cleaning is now complete and you can check the print head condition with the printed nozzle check pattern. Good luck:)
Carryout a Manual Print Head Alignment If Possible. Manual Print Head Alignment If the results of Automatic Print Head Alignment are not satisfactory, follow the procedure below to perform Manual Print Head Alignment. 1 Make sure that the machine is turned on, and then load three sheets of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Cassette. Important. You cannot print the print head alignment pattern if paper of size other than A4 or Letter is loaded. Be sure to use A4 or Letter-sized plain paper. 2 Open the Paper Output Tray, and then open the Output Tray Extension. (1) Put your finger in the rounded indent of the Paper Output Tray and open it gently. (2) Open the Output Tray Extension. 3 Press the Paper Feed Switch to select the paper source where you have loaded paper. 4 Select Settings on the HOME screen. 5 Select Maintenance, then press the OK button. The Maintenance screen is displayed. 6 Select Manual head align, then press the OK button. The confirmation screen is displayed. Note. If you select Head alignment print, the machine exits the process after printing the current head position adjustment values. 7 Select Yes, then press the OK button. 8 When the Print Head alignment pattern is printed, select Yes, then press the OK button. 9 Look at the printout. From the patterns, select the most even, least irregular patterns for each column and input their numbers. Press the OK button. (1) Select a column to input the pattern number. (2) Use the or button to input the number of the pattern. (3) Repeat the steps (1) and (2) until you finish inputting all pattern numbers, press the OK button.
if you using office go to page setup and select the tray(s) that you want to use for the first page and other pages ( both must be the same ) unless you only want the first page as letter head and the rest on plain paper or something along those lines ?
Also if you go into the properties of the printer and go to advanced and then click on the printing defaults button and see if the options in there are the same or different to whats in printing preferences.
If they are set to tray 1 then it will default to tray 1
If this is the first time you have seen this error, do the following:
Power off the printer.
Remove all installed paper trays.
Make sure the paper is loaded correctly in each tray. If it is not, reload the paper into that tray.
Look up into the printer where the paper tray slides in and out. Check the feed (autocompensator) assembly for any damage.
If everything is fine, reinstall the tray and power on the printer.
Try printing a few print jobs.
If the error does not return, continue using the printer as before.
Keep an eye on it for the next few days. If the error does not
return, it may have been an isolated incident.
If the error returns just as soon as you power on the printer or
when you try to print again, you will need to find out which paper
tray/paper source is causing the problem.
If the printer has only the one integrated paper tray, the problem
will be with either the tray 1 pick arm/autocompensator assembly or the
printer's engine/system board.
If the printer has more than one paper tray installed, try printing
from each paper tray one at a time. The best way to do this is to have
all of the paper trays empty and then proceed as follows:
Put paper in tray 1 only.
Print from tray 1.
If tray 1 works fine, empty tray 1 and put paper in tray 2 and so on until you encounter the error message.
If you receive the error when printing from one particular tray, power off the printer to clear the error.
Power the printer back on.
Skip the faulty paper feed slot and move on to the next one (if
another one is present). If you can print from all but one of the paper
trays, this is the source of the problem.
If you have extra
paper trays/drawer units installed and the error occurs from only one
particular source, there are some things you can do as a temporary fix.
If the error is occurring from an OPTIONAL paper drawer/source,
power off the printer and remove the defective drawer from the printer.
You will then need to set up the printer to print from a different
tray. For information on removing an optional drawer, click here.
If the error is occurring from the integrated paper tray (tray 1)
AND you have optional paper trays installed, take all of the paper out
of tray 1 but leave tray 1 installed. Set up the printer to print from
one of the other paper tray sources (tray 2, tray 3, multi-purpose
And if your getting the same error then you need to get it serviced...
Have you tried specifying the paper type and weight INSTEAD of the tray. Set the tray properties first, then print. If you leave it on auto tray it will use the tray that matches your paper type and weight.