Question about Kenmore Elite HE4 Electric Dryer

1 Answer

F70 and F71 code on Kenmore Elite

Hi I have the same problem as the other poster. Bought this lovely lemon in November 2007. In around April 2009 it began showing F70 or F71 if a wet load would sit too long. But turning off and on would fix it. In May, it just began to show the codes at random, and sometimes mid-load. F70 and F71 are codes that the control panel computer is malfunctioning. They have to take the washer apart to find the paperwork that tells them this, for some reason it isn't in the consumer manual. I called a regular repair guy this last time, not Sears, because he could come sooner and I thought he'd be cheaper. He charged $25 and of course the cursed thing worked fine that day.

His advice? Buy the pricey warranty. So I did. You know something is a rip off when they take your word for it that the machine is working, and happily sell you this warranty even when you tell them what has been going on. The repairman said it was at least a $300 part but the warranty cost me $600 for three years, covering the washer and the dryer. My online research showed that I might end up with dryer problems down the road as well.

The latest is that it's stuck shut for three days, with a load of clothes half washed inside. I keep unplugging and plugging it back in, sometimes I can get it to at least limp through quick wash or rinse and spin, but not anymore. Sears is coming out on Monday to fix it. These things are awful! Programmed to self-destruct just after the warranty period? Never had problems like this with the old cheapo top loaders.

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 15,935 Answers

The F70 and F71 error codes on this model of washer indicates a communication problem between the user interface control board and the central control unit (main control board). These error codes can sometimes be caused by a power surge or glitch through the electrical lines. Try unplugging the washer to completely disconnect electrical power. Wait 1 minute and then plug the washer back in to the see if the fault code clears. If it does, then the washer may work normally.

If the code reappears, then you could have a wire harness connection problem, a failed user interface control board or a failed central control unit. I recommend calling a service technician to properly diagnose and repair this type of problem so that the correct component can be replaced.


Be sure your unit is plugged into a 3 prong grounded outlet as well.


F71 is a "heatbeat failure" which means that your front interface control board is shorted and will need to be replaced. it's actually fairly easy to replace and can definitely be done by yourself. To access the part, just pull the unit forward and remove the 3 screws coming in from the back of the top panel. Remove the top panel by pulling it back, up, and off. Then remove all the screws going into the top of the control panel. Remove the dispenser drawer and remove the screws coming in through the dispenser. Remove the screws coming from the inside of the dryer going forward into the control panel, then remove the control panel (it's just clipped in on the bottom. After that you can disconnect the wire harnesses to the front interface control board and replace that part.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
!!!!

Posted on Sep 28, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

What do the following codes mean: F70 and F71. My washer is a Kenmore Elite HE5t. Thank you


Hello,

The F70&F71 mean basically the same thing

F70 means the main control board is not communicating with the cycle selector/touch pad control
F71 means the cycle selector/touch pad controlis not communicating with the main control board

What needs to be checked is the wires between the main control(CCU) and the selector(user interface) for good tight connections
If all connections are good and tight the CCU has to be replaced IF the drum will rotate under power from the motor

OR if the drum will NOT rotate under power of the motor the USER INTERFACE needs to be replaced

Gene

Aug 18, 2011 | Kenmore Washing Machines

1 Answer

I have Kenmore HE5T Error code F71 Pls advise handling. Thanks.


Hi,

F71 points at a connection error between button pad and control board.

Please read the indications in this article: F70 and F71 are two logic board error codes...

Regards.

Nov 07, 2010 | Kenmore Elite HE5t Washer

1 Answer

I got an F70 code . After unplugging the machine and then plugging it back in, I now get an F71 code. What to do?


Hi.

Please read the tip below, explaining how to fix F70 and F71 problems. The comment applies to Whirlpool built kenmore washers like the one in question.

F70 and F71 are two logic board error codes that point at a communication error between the main log...

Regards.

Ginko.

Oct 16, 2010 | Kenmore Elite HE5t Washer

1 Answer

What is f70 mean


Hi.

F70 is an electronic problem. I expained detains in the tip below.

The tip applies to whirpool built appliances like this Kenmore:

F70 and F71 are two logic board error codes that point at a communication error between the main log

Jul 27, 2010 | Kenmore Elite HE3 Steam 8674 Dryer

1 Answer

I have gotten F70 and F71 messages and the door will not open. What do I do about this?


Hi.

Please read the tip below, explaining how to fix F70 and F71 problems. The comment applies to Whirlpool built kenmore washers like the one in question.

F70 and F71 are two logic board error codes that point at a communication error between the main log...

Regards.

Ginko.

Jun 23, 2010 | Kenmore Elite 45986 Front Load Washer

1 Answer

Getting code f70 & f71 washer will not run water does not fill or spin


Hi.

Please read the tip below, explaining how to fix F70 and F71 problems. The comment applies to Whirlpool built kenmore washers like the one in question.

F70 and F71 are two logic board error codes that point at a communication error between the main log...

Regards.

Ginko.

Jun 06, 2010 | Kenmore 47081 Front Load Washer

1 Answer

No communication between UI and CCU


Hi.

I think that by this time you already fixed the problem. The codes indicate usually a fault that is either CCU or MCU.

Please read the tip below, explaining how to fix F70 and F71 problems. The comment applies to Whirlpool built kenmore washers like the one in question.

F70 and F71 are two logic board error codes that point at a communication error between the main log...

Regards.

Ginko.

May 03, 2010 | Kenmore Elite 45986 Front Load Washer

1 Answer

There is an error code f70 and there was an error code f71.


Hi.

Please read the tip below, explaining how to fix F70 and F71 problems. The comment applies to Whirlpool built kenmore washers like the one in question.

F70 and F71 are two logic board error codes that point at a communication error between the main log...

Regards.

Ginko.

Mar 04, 2010 | Kenmore HE2 Plus Front Load Washer

Not finding what you are looking for?
Kenmore Elite HE4 Electric Dryer Logo

1,316 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Dryers Experts

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Sal DeAngelo

Level 3 Expert

2180 Answers

Tim Whalen

Level 3 Expert

3074 Answers

Are you a Kenmore Dryer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...