Question about Gateway MX6438 Notebook

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Gateway laptop skips

I recently purchaced a gateway laptop at local coumputer store.Iget it home start playing music it starts skiping from cds in the cd drive to mp3s and music from an exturnal drive.I take it back to the store tell them the problem. They turn it on no problems. I take it back home it does same thing.So I take it back to the store They run it still no problems.I bring it back home starts skipping again.So hopfully you guys can help?

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  • Joshua Escasinas
    Joshua Escasinas May 11, 2010

    Hi!... When they played on the CD Drive are tey using their CD's and when you test back home you are using your CD?...



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Make certain it is the correct media for the drive. If it is CDR or CDRW media, make sure it is rated for the write speed of the drive. High Speed media for a High Speed drive is labeled with the High Speed logo. If you are testing with an audio CD, play it in your home stereo first to make sure the disc works.

Check also the disc if it has scratches that's why it skips when played. Try a known good CD.

Posted on Jun 19, 2009


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