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There should be a mechanism in the door jamb near-to the seatbelt. If equipped, push on it while jerking seatbelt until it retracts. If not equipped, close door firmly while jerking seatbelt to activate retract.
The re-tractor is called an Inertia Reel. There on the side, remove the cover and there is a trigger release on most. If the spring is broken, you will need to replace the reel. Check at a local junk yard for the best price.
If the seat belt has jammed, you may just need to replace the mechanism- you want it to do its job correctly when you need it For your information,--You may need to replace the mechanism for the seat belt. If the impact restraint system has encountered what they refer to as a stage one deployment due to a minor accident, the seat belt locks up, and even though the airbag(s) hasn't deployed, there are frame sensors that may need replacing reset. We encountered this with my daughter's 05 Focus and needed to replace the belt assembly, and a couple sensors on the frame..
They have a problem with the seatbelt retractor getting jammed up causing the belt to jam & not let the rear seat fold back up.The easiest way to get the seat back up is to cut the seatbelt & fold up the seat.Then the rear seat needs to be disassembled to gain access to the seatbelt retractor assy which has the seat belt made on.Hopefully it's still under warranty or Ext. warranty.hope this helps
Inertia reels get stuck permanantly if pulled out suddenly over time or after an accident. You may be able to remove it or pull lightly out with little tension and tap on it, if not you may need to replace the inertia reel.