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I have just installed Toon Boom Harmony and suddenly when calibrating my pen it tends to now draw around 2mm below where the cross hairs are shown. Yet when used with Animate Pro2, there is never a...


Hi , unfortunately that's an issue with toon boom Harmony , not a cintiq 's . there is no solution for it unless they provide an update for harmony or something. if you notice even the distance from the cross hair cursor and the brush stork still off set .

Nov 26, 2012 | Wacom Cintiq 12WX Interactive Pen Display...

1 Answer

On starting toon toon sound comes and interrupt opening till 3 minutes


Try disabling in startup programs. Go to Start > Run (search in Win 7) and type MSConfig > Startup tab and uncheck anything that you don't want Windows to load automatically. It will make Windows boot faster and use less resources while running.


This just disables them in startup. Programs will still load, but when you initiate.

Sep 28, 2012 | Lenovo G570 15.6" Laptop Computer - Dark...

1 Answer

I just got toon boom animate pro 2.0 , but I can't installed because I lost the product code or serial number. Can any body help me get a serial number for it, so I can installed it on my PC?


If you mean get a serial number that is not yours, that is illegal depending on what country you are, and against the TOS of the program.

If you lost it, just call or email the company which makes the program for assistance. They will most likely ask you for proof or purchase, such as invoice number or your information.

Email: customerservice@toonboom.com
Phone: (514) 278-8666

Jun 19, 2011 | Computers & Internet

1 Answer

The LCD screen doesn't work


Hey!!

The following troubleshooting steps might get your Harmony Remote working again!!! It is what the Logitech customer care gave me to do and it worked perfectly!!! Hope it works for you too!!!

1) Remove the battery from the Harmony Remote for 10 seconds and reinsert it. If this does not resolve the issue, please continue troubleshooting.
2) Ensure you have the latest version of the Harmony Remote Software (7.7).
3) Update the firmware on the Harmony Remote. The following link shows how to complete this task:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10747
4) Try putting the Harmony Remote in safe mode and complete the firmware update again. The following are the steps to accomplish this:
a) Remove the battery from the Harmony Remote.
b) Press and hold the power button while reinserting the battery into the Harmony Remote.
c) To get out of safe mode, remove the battery for 10 seconds and reinsert it into the Harmony Remote.

Feb 19, 2010 | Logitech Harmony 550 Remote Control

1 Answer

The lcd has turned off, and won't turn back on..everything else works fine, on harmony 659 remote.


Try the following troubleshooting steps:

1) Remove the battery from the Harmony Remote for 10 seconds and reinsert it. If this does not resolve the issue, please continue troubleshooting.
2) Ensure you have the latest version of the Harmony Remote Software (7.6).
3) Update the firmware on the Harmony Remote. The following link shows how to complete this task:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10747
4) Try putting the Harmony Remote in safe mode and complete the firmware update again. The following are the steps to accomplish this:
a) Remove the battery from the Harmony Remote.
b) Press and hold the power button while reinserting the battery into the Harmony Remote.
c) To get out of safe mode, remove the battery for 10 seconds and reinsert it into the Harmony Remote.

If still not working - contact Logitech and tell them you completed these steps

Jan 05, 2010 | Logitech HARMONY 659 Remote Control

1 Answer

Display on Harmony 520 not working but buttons are all working


Hey!

I had this same issue with my Harmony Remote. Logitech sent be these steps and they got it working right!!!

1) Remove the battery from the Harmony Remote for 10 seconds and reinsert it. If this does not resolve the issue, please continue troubleshooting.
2) Ensure you have the latest version of the Harmony Remote Software (7.7).
3) Update the firmware on the Harmony Remote. The following link shows how to complete this task:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10747
4) Try putting the Harmony Remote in safe mode and complete the firmware update again. The following are the steps to accomplish this:
a) Remove the battery from the Harmony Remote.
b) Press and hold the power button while reinserting the battery into the Harmony Remote.
c) To get out of safe mode, remove the battery for 10 seconds and reinsert it into the Harmony Remote.

I hope this gets the display on your Harmony Remote working too!!!

-Kennedy

Oct 08, 2009 | Logitech Harmony 520 LCD Remote Control

1 Answer

Harmony 890 remote has no display but still has functionality


Hey!

I had this same issue with my Harmony Remote. Logitech sent be these steps and they got it working right!!!

1) Remove the battery from the Harmony Remote for 10 seconds and reinsert it. If this does not resolve the issue, please continue troubleshooting.
2) Ensure you have the latest version of the Harmony Remote Software (7.7).
3) Update the firmware on the Harmony Remote. The following link shows how to complete this task:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10747
4) Try putting the Harmony Remote in safe mode and complete the firmware update again. The following are the steps to accomplish this:
a) Remove the battery from the Harmony Remote.
b) Press and hold the power button while reinserting the battery into the Harmony Remote.
c) To get out of safe mode, remove the battery for 10 seconds and reinsert it into the Harmony Remote.

I hope this gets the display on your Harmony Remote working too!!!

-Kennedy

Oct 07, 2009 | Logitech Harmony 890 LCD Remote Control

1 Answer

Harmony 890 lcd stays on without displaying the


Hey!

I had this same issue with my Harmony Remote. Logitech sent be these steps and they got it working right!!!

1) Remove the battery from the Harmony Remote for 10 seconds and reinsert it. If this does not resolve the issue, please continue troubleshooting.
2) Ensure you have the latest version of the Harmony Remote Software (7.7).
3) Update the firmware on the Harmony Remote. The following link shows how to complete this task:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10747
4) Try putting the Harmony Remote in safe mode and complete the firmware update again. The following are the steps to accomplish this:
a) Remove the battery from the Harmony Remote.
b) Press and hold the power button while reinserting the battery into the Harmony Remote.
c) To get out of safe mode, remove the battery for 10 seconds and reinsert it into the Harmony Remote.

I hope this gets the display on your Harmony Remote working too!!!

-Kennedy

Sep 27, 2009 | Logitech Harmony 880 LCD Remote Control

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