Question about Epson AcuLaser C900 Printer

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Papr Jams and wrong size report

I have exactly the same problem - the c900 printer jams then we get a "wrong paper size" report on the printer.

Can anyone help?

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  • tim_jones Jun 22, 2009

    Thanks! That did the trick :)

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We just solved this problem with our c900.
Basically, a paper jam has caused some probs with the sensors and rollers. After playing with the thing for about 4 hours, i ran some really thick photo paper through it and after a couple of trys where it just screwed up in the back, it then fed through and printed correctly. After that it was fine with all paper types, no more messages, and no more paper getting screwed up in the back. Ian

Posted on Jun 19, 2009

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Check paper size in driver on your PC :)

Posted on Jun 19, 2009

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Step1
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If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.

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