Question about Canon (6981A002AA) for imagerunner 2200, 2800, 3300 Print Server

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I have e602-0003 error on ir3300 copier after a power failure

It was after a power disruption during photo copying

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  • 105 Answers

Check The Disk
And Reset All Data.
Or replace A HDD

Posted on Mar 28, 2010

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Agree with ramasaai.
Turn copier off (using main power switch on right hand side of copier), then turn on again while pressing 1 and 9. Hopefully rectangles start dropping on the screen and eventually that finishes and it says download mode. Connect computer to copier using SST and format hdd and reinstall system software. HDD is on the way out and will almost certainly fail soon even if this works.
If you're not a tech call a tech and get it done right.

Posted on Jul 24, 2009

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  • its a hard disk soft ware problem, try to format the hard disk and reinstall the software.
  • replace the hard disk with new one.

Posted on Jun 29, 2009

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1) what kind of hdd failure? Did copier report error code like E602-0003, or? When the hdd error occured did the service exchange HDD with new one and upgrade the system. Other thing, but not mostly likeble, check the current in el. insert.

2) Wich kind of problems? Did the copier reported E000, E001, E002, E003,..., is there was smudged copies, paper jams,..., how did you solve the problem? Did the service replace fixing film unit, or complete fixing unit? Do you have enough air flow around the copier, is the copier beneath the air conditioning device, is there any air draft,...?

If you want you can contact me on emma.servis@gmail.com, for more help.

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