Question about Compex NetPassage 27G Wireless Router (NP27G)

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Router was unable to Reset.

My Router "COMPEX NETPASSAGE 27G" was not working on reset. What the problem i found is when i try to configure router with the IP: in browser, it say page cannot open. Several times i had tried to reset even it was not responding. When i try to ping the router it was giving reply and the Wi-Fi is fully functional and blinking 1 flash per sec. Then i try to update its firmware using "tftp -i put " then i am getting a message Timed out Occurred. Please give me reply.

Problems: TFTP, DHCP, HTTP are not functioning in the router. Is there any master reset for it. Kindly send me a solution.

Waiting for your reply...

Posted by on

    NANDAKISHORE Nov 03, 2007

    Thanks Tom for trying but as i told above problem the company default ip is



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is not the routers address.


Posted on Nov 03, 2007

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  • Thomas Christopher
    Thomas Christopher Nov 03, 2007

    also, firmware for the router ends with .bin

  • Thomas Christopher
    Thomas Christopher Nov 03, 2007

    The firmware is an .img file

    your routers default gateway is


    your default password for your router is password

    To reset the router,depress the Reset button (at the back of the router) when the router is powered up and

    hold the button for 8 to 10 seconds before releasing it.

    I am unable to surf the Internet.

    A. Make sure that your Ethernet cable is properly connected from your Cable/ADSL modem to

    the router’s WAN port, and verify from the About System page if a valid IP address (from

    the ISP) is shown under the WAN port section.

    B. If not, ensure that your WAN settings correspond to the type of broadband Internet

    connection you have subscribed to. You may contact your ISP to see if your Internet

    connection type: is Dynamic IP, Static IP addressing, PPPoE (commonly used for ADSL

    subscriptions) or PPTP. Please refer to Part 2 of Chapter 4 for WAN Setup. Remember to

    reboot the router after changing your WAN settings.

    C. If you are able to surf the Internet when your Cable/ADSL modem is connected directly to

    your PC, but after setting up the router and verifying the settings in steps A & B above, your

    router is still unable to get an IP address from the ISP, then you may need to refer to Chapter

    4 Part 2(d)i steps 5-7 to clone the MAC address of your Ethernet adapter onto the router.

    D. If all configurations from the above points A to C have been followed, power off the

    computer, the router and the Cable/ADSL modem. Turn on the Cable/ADSL modem, then

    wait for a period 1 minute before turning on the router. Lastly, turn on your computer.

    Verify again if you received an IP address and attempt to surf the web.

    E. If you are a PPPoE user, you will need to remove the proxy settings or the dial-up pop-up


    􀂃 For Microsoft Internet Explorer 5.0 or higher, start Internet Explorer, from the Tools menu

    bar, select Internet Options and then click on the Connections tab.

    o From the Connection tab, click on the LAN Settings button. Uncheck any options

    from that dialog box. Press the OK button to return to the previous screen.

    o Click the radio box option Never dial a connection to remove any dial-up popups.

    Press the OK button to finish.

    􀂃 For Netscape 4.7 or higher, start Netscape Navigator. From the Edit menu bar, select

    , then Advanced, and finally Proxies.

    o Make sure that the Direct connection to the Internet option is selected.

    o Close all windows to finish.

    The firmware is corrupted and I can’t access the router’s “Firmware Upgrade” page anymore.

    H. Verify the Diagnostic LED. If it keeps blinking rapidly, you will have to perform a manual

    firmware recovery procedure. First, power OFF your router. Except for your PC, disconnect

    all other networked devices from the router.

    I. You MUST give your PC a static IP address of with a subnet mask of

    􀂃 If you are using Windows 98SE or Windows Millennium, follow Part 1(c) on page 14 of the

    manual to set the static IP address.

    􀂃 If you are using Windows 2000 or Windows XP, follow Part 1(d) on page 15 of the manual

    to set the static IP address

    J. Insert the Product CD into the CD-ROM drive of your PC, where the CD-ROM drive is X:\,

    double-click “27grcv.bat” to begin the firmware recovery process.

    K. It takes about 1 minute to complete the whole process. Slower blinking of the Diagnostic

    LED will indicate this. Power OFF and then power ON the router to continue with normal


    let me know if this helps you.


  • Thomas Christopher
    Thomas Christopher Nov 06, 2007

    Did this work?
    Please post an answer so we can help you further.
    If it worked please rate this post as solved.



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Find the reset button on the router and depress it for about 30 seconds. This should clear the password. It'd usually recessed and not always easy to find, so you may need something (non-metallic), like a tooth pick. Look closely and you should see the word "reset".
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>comments suggestions ratings and violent reactions will greatly be appreciated

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Picked up a Compex NetPassage 27G at a yard sale and cant access it. Does it have a default username and password?


start by trying these:

Default IP for all Compex's Routers/ APs/ Client Adapters: Default IP for all Compex's Modems: Default IP for all Compex's Switches: Default Password for all Compex's products: Password Default User ID for Compex's modem: Admin
alternatively most router will have a reset button that's usually behind a little hole in the back or at the bottom of the unit. inspect the device carefully and introduce something sharp (that won't break) through that hole while the unit is powered and press for 30 to 60 seconds, this is usually how devices are brought back to factory defaults. if this does not work it's like the device is defective and you may want to get your money back!

hope that helps!

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I checked the COMPEX web-site:

and there is no mention of the '26G', although the '27G' is listed as a "legacy" product.

So, spare yourself a lot of wasted time -- go to the nearest "Boxing Day/Week" big-box store, and buy a new router, with new features, like 'Wireless N' and 'WPA2' support, and install it.

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