Question about HP LaserJet 5500DN Printer

1 Answer

HP Laserjet 5500dn-Background Colour setting


I have just put in a new Yellow print cardtridge and now everything prints with a yellow block colour background.......what do I need to do to stop this?

Kind regards


Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • HP Master
  • 1,113 Answers

I take it that machine was fine before you changed cart.

Sounds like you have got a faulty cart, if HP then it is under warranty so return for credit.

but I suspect you have a aftermarket/refill cart that is causing you greif, return it and use genuine HP ones.

Posted on Nov 03, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Color printing is printed with a yellow background in bizhub c450

have you replace the Transfer belt.??? It also has a transfer roller for yellow. (Called First Transfer) since it is transferring yellow off the drum. You have replaced the yellow image unit???? 2nd transfer is to the paper!!!

May 18, 2016 | Konica Minolta bizhub C450P Laser Printer

1 Answer

Yellow not printing in Canon iP6600D printer

in the print out alone you can already know what print head is no working properly like missing color. if cleaning is not solving the issue this purging the print head. just read the user manual for the instruction

Apr 29, 2013 | Canon Pixma iP6600D InkJet Photo Printer

1 Answer

Too much red

I'm assuming that the colour cartridge is a three in one. Blue, Yellow and Magenta.

When printing a colour document, the printer automatically balances colour mixtures from the three primary colours listed above. Should a print out be too red, its probably because its run out of yellow and/blue.

The best way to check is to print out a test page, you should get a block for each of the colours and black. If one's missing, there's your answer.

Apr 29, 2010 | Dell 922 All-In-One InkJet Printer

1 Answer

I have a used C60. I have replaced both ink cartridges with Epson cartridges. When printing in color, the colors are not accurate. For example, red comes out yellow. Also, there are lines running through...

Hi there. The reason for your problem is that the colour cartridge contains cyan, magenta and yellow ink, plus a black cartridge of course. All the other myriad colours are produced by mixing these four basic colours. So, if you print red, it requires ink from both the magenta and yellow cartridges. Thus if your red produces a yellow print, it means your magenta is not printing. This can be due to a number of reasons, mainly an empty or faulty magenta cartridge or blocked magenta print nozzles.

If you wish me to help you with sorting out the lack of magenta, please post a new comment to this effect.

Mar 04, 2009 | Epson Stylus C60 InkJet Printer

1 Answer

HP color laser 2550l prints only yellow

Are you sure that none of the other colours are empty? If they are then this could be the problem

Jan 01, 2009 | HP Color LaserJet 2600n Printer

1 Answer

Flashing green light prevents printing.


try to pull out the cardtridge and put it back properly
sometime the cartrigde is place properly on the printer!!!

try to email me

Aug 08, 2008 | Canon S520 InkJet Photo Printer

1 Answer

Printing Yellow instead of Red

The colours in the 3 colour cartridges are cyan, magenta and yellow. If you want to print "red", this requires a mixture of magenta and yellow. Thus if only yellow is printed when you should be printing red, it means the magenta is not printing i.e. faulty/empty magenta cartridge or faulty/blocked magenta nozzles.

Please post a new comment if you wish for further help with this problem.

Jul 17, 2008 | Epson Stylus C86 InkJet Printer

1 Answer

Hp Deskjet 845C - Yellow Colour not Printing

I found this post to work for me when yellow was not printing on my HP PSC750 after using 2 cartridges: "Well if you want to damage your printer use alcohol. But if you want to make it work then pull the cartridge from the printer and run hot water on a couple of paper towels leaving alot of hot water in the towels. Put some thing under them to keep them from staining your counter top and then set the cartridge down onto the hotwater towel and let the hot water melt away the dry ink and in minutes you may be printing again if this is what it is. Be sure and use a dry paper towel to wipe off the ecess wet before you reinstall the cartridge."

Jan 31, 2008 | HP DeskJet 845c Printer

1 Answer

Wrong colour

This could one of a few fairly major problems. The easiest way to track down the fault is start by replacing the consumables - make sure you install them in the correct positions - it is possible on the C1100 to put them in the wrong places!! Change the toners first. Most importantly the magenta and yellow. Print several pages. Use MS Paint or similar to create a page with all four component colours on (cyan, magenta, yellow and black)in large blocks (see image below) and print them full page. Now look at the print and see if any one colour is missing or has reduced density. If you have a spare PCU you should but that in next. Let me know what the print outs look like and we will progress to the next step.

Aug 13, 2007 | Epson Aculaser C1100 Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

130 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

102366 Answers

Ben Johnson

Level 3 Expert

685 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides