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Tracfone customer service

How do i transfer minutes from old phone to new phone along with my phone number?

Posted by Anonymous on

6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

  • 3 Answers

SOURCE: tracfone

Absolutely, what you need to do first though, is have your IMEI and SIM serial numbers handy from the first phone. Simply push the center, round button in the middle of the top array, and it should open to Prepaid, select that and go to the 2cd option which is IMEI and select that, and write down that number. Then do the same thing with the 3rd option, which is SIM. Once you have those 2 numbers in hand, do the same ith your new phone. Once done, call the 1 800 number for your area and speak with a represenative and they will walk you through the rest of the proscess and add your existing minutes to your new phone.

Posted on Mar 14, 2009

  • 18 Answers

SOURCE: i am trying to transfer my minutes on my tracfone to another

Sorry that you are having this problem. It sounds quite frustrating.

Here's a link for information on getting assistance with this issue.

Posted on Sep 25, 2009

  • 20 Answers

SOURCE: my tracfone died - battery fully charged - going

you can't transfer sim cards on tracfone, unlike other phones

Posted on Feb 03, 2010

  • 55 Answers

SOURCE: Can I transfer the number, days left and minutes to a new tracfone?

You'll have to contact tracfone customer service to do that. Contact them from a phone other than the one you're trying to deactivate. You'll have to give them the imei number for your new phone to transfer it to.

Posted on Aug 26, 2014

SOURCE: I have a new tracfone. You sent. I cannot activate. Web site sends me in circles. Cannot reach your phone number. You said I could keep my phone number and my minutes would transfer. HELP!

That is an issue that TracFone will need to help you with directly. You can call them (from another phone) at 1 (800) 867-7183, or you can visit their support page at http://www.tracfone.com/case_select_action.jsp

I just tried the above phone number and it is working fine.

Posted on Feb 03, 2015

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2 Answers

I NEED TO ACTAVATE A NEW CELL PHONE


You have to speak to customer service to do that because it isn't a straight activation.

New phone.
Keep Old number
Transfer minutes.

http://www.lg.com/us/tracfone-phones

Feb 10, 2017 | LG Cell Phones

2 Answers

Activating my tracfone using my pre-existing Home phone no.


Scott, To transfer your number from your Old Service Provider to TracFone Wireless, you must ask TracFone to Port your existing telephone number. TracFone Wireless will process the request for you. During this process, your service with your current provider will be disconnected automatically and Activated with the new provider you have selected. There is no need for you to call your current provider to disconnect your service. During the Request process, you will still be able to place calls on your existing wireless telephone or wire line phone. You, however, will not be able to receive calls during the porting process.
Above information from link below, tracfone.com. Check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
http://www.tracfone.com/includes/content/questions/General.jsp?enId=FA10060&esId=FA10061&a=1396990859478
http://www.tracfone.com/includes/content/questions/General.jsp?enId=FA10025&esId=FA10026&a=1379709875366
https://www.tracfone.com/direct/init_activation.jsp?app=TRACFONE

Jun 10, 2016 | LG 440G Black CePhone - TracFone 3G, 1.3...

2 Answers

How do Transfer data from my old tracfone?


Here is the information from the Tracfone website.
Transfer Number > Phone Upgrades
  • What is a phone transfer?A transfer is when you wish to transfer your phone number and minutes from one TracFone to another.
  • I just bought a new TracFone. How do I transfer my phone?
    In order to transfer your phone, go to the "Activate/Reactivate Phone" button on our website and then select the option that you need. You can also contact our Customer Care Center at 1-800-867-7183 so that a representative can transfer that information for you. Please note that when you complete a phone upgrade from a smartphone to a non-smartphone, you will not be able to transfer any remaining minutes in your account, so you will lose those minutes.
  • If I buy a new TracFone, can I transfer my remaining minutes and phone number to the new phone?
    Yes, you can transfer the minutes and phone number into your new TracFone by going to the TracFone main page and clicking on the "Activate/Reactivate Phone" button. Then, select the option that you need (phone, SIM, or Bring Your Own Phone CDMA). You can also contact our Customer Care Center at 1-800-867-7183 so that a representative can transfer that information for you. Please note that when you complete a phone upgrade from a smartphone to a non-smartphone, you will not be able to transfer any remaining minutes in your account, so you will lose those minutes.
  • If I currently have a TracFone smartphone and want to transfer to a non-smartphone, will I be able to transfer my remaining minutes to my new phone?
    No. When you complete a phone transfer from a smartphone to a non-smartphone, you will not be able to transfer any remaining minutes from your old phone (so you will have to forfeit those minutes), but you do get to keep your service days.

Apr 30, 2016 | Motorola Mobility TracFone w175 PayAsYouGo...

1 Answer

New tracfone - want same number...I cannot get it transfered to new phone.


How to Keep the Same Number to Another New TracFone By Karen Kramer eHow Contributor dfab0ea0-859e-40e7-b8db-71a67ca9f2f2.small.jpg Karen Kramer Follow Save 8 Shares & Saves fotolia_1094058_xs.jpgFotolia.com">girl talking on cell phone image by Tammy Mobley from <a href='http://www.fotolia.com'>Fotolia.com</a> According to TracFone's website, TracFone's simple "No Contract" service has made it the largest prepaid cell phone service in America and the fourth largest cell phone company in the world. Their convenient, no-fuss service and cheap phones also make it easy to upgrade your cell phone and keep the same phone number without losing your prepaid minutes.
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  • Open the battery compartment on your new TracFone and install the new battery by lining up the connectors and snapping in place. Replace the battery cover.
  • Plug your new phone into a standard wall outlet using the A/C charger cord that came with your new phone. Press the "ON" button or the red phone icon button to turn on your new phone.
  • Look at the screen to see if there is a signal icon, insuring you are receiving a signal. You can complete your number transfer online without receiving a signal. However, it will not be reflected on your new phone until you are in an area that receives a signal.
  • Turn on your computer and go to www.tracfone.com. Click on the green "Activate" button.
  • Click on the "Transfer Number" button under the "Activate/Reactivate" tab. Click on the "Existing TracFone Customer" button. Click on the "Activate my TracFone with a number transferred from another TracFone" option.
  • Click on the picture that represents your new TracFone to select that model. Hit the "Enter" key. Click on the picture that represents your old Tracfone to select that model. Hit the "Enter" key.
  • Click on the "Menu" button on your new TracFone. Click on the "PrePaid" section of your new TracFone and scroll to the "Serial Number" button. Click on "Serial Number." Type in the new phone serial number in the form on your computer screen. Some Tracfones may call the serial number ESN, IMEI or MEID numbers. Type in a nickname for your new phone.
  • Click on the "Menu" button on your old TracFone. Click on the "PrePaid" section of your old TracFone and scroll to the "Serial Number" button. Click on "Serial Number". Type in the old phone serial number in the form on your computer screen. Type in your TracFone number. Click on the "Submit" button.
  • Click on the "Menu" button, then the "PrePaid" button and then scroll to "Code Entry Mode" and hit "Select."
  • Press the " * " key, then the " # " key and the numbers " 3 " and " 0 ", then press the "OK" button. Your phone screen should display "Parameter 30" and a number. Enter the number you see on your computer in the boxes labeled "Enter the code here" and "Confirm the code."
  • Press the "OK" button again on your old TracFone. Enter " *#0." Press the "OK" button. Your phone screen will display "Parameter 00" and then a number. Enter the number on your computer in the boxes labeled "Enter the code here" and "Confirm the code."
  • Press "OK" then "BACK" and then the red "END/POWER" button on your old phone to return to main "MENU."
  • Click the "YES" button to confirm the number of minutes and days available to transfer to your new TracFone.
  • Turn your new TracFone OFF and then ON again. You will have to wait for up to one hour for the minutes to transfer.


Read more : http://www.ehow.com/how_7369407_keep-number-another-new-tracfone.html

From Tracfone themselves

Customer Support FAQ TracFoneWireless

Jan 09, 2016 | Motorola Mobility TracFone w175 PayAsYouGo...

2 Answers

Tracfone customer service


Yes. Contact Tracfone and they'll transfer your minutes and number from one phone to another.

Sep 05, 2014 | Motorola Cell Phones

1 Answer

Can I transfer the number, days left and minutes to a new tracfone?


You'll have to contact tracfone customer service to do that. Contact them from a phone other than the one you're trying to deactivate. You'll have to give them the imei number for your new phone to transfer it to.

Aug 26, 2014 | Lg100c tracfone Cellular Phone, Dmf& Bonus...

1 Answer

How to transfer minutes to new tracphone???


Hello, You will need to write down the serial and model number or the phone and your phone number and call tracfone cust support and they will take care of getting your minutes transferred.1-800-378-9575 800 378 9575 Tracfone customer service phone number 2

May 27, 2014 | Computers & Internet

1 Answer

I BOUGHT A NEW TRACFONE i WANT TO KEEP MY SAME PHONE NO FROM MY OLD TRACFONE. i HAVE TRIED TO ACTIVATE IT MANY TILME , i CAN'T GET TO ACTIVATE AND i KEEP CALLING THE NUMBER FOR THE PHONE AND ALL i GE


You normally can change Phone numbers and phones online but with your problem it might be past that contact customer service at 1-800-867-7183 it works for me 8:00 Am till Midnight
Good luck rickie

May 13, 2014 | Computers & Internet

1 Answer

Tracfone customer service


Yes. Contact Tracfone and they can transfer your number and minutes to another phone.

http://www.tracfone.com

May 04, 2014 | Computers & Internet

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