Question about HP LaserJet P4015N Printer

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Hp p4015n keeps jamming - HP LaserJet P4015N Printer

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Jamming where? Is paper crumpled up in printer or does printer just stop. Likely the rollers in tray 2 are worn. Try printing from the MP tray, if that works then printer is ok and it will be the feed/sep rollers in tray 2. It is also very important on this model to ensure that you have current firmware installed as older versions of firmware have a bug that will wreck the fuser.

Posted on Apr 20, 2014


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Media stopped in the paper path during power on or when the top door was closed.


1. Open top cover and remove toner cartridge. Remove all media in the paper path, and then re-install toner then open and close the top cover.

2. Open read door and pinch blue latches on fuser and pull it out. Inspect the sensor flag for correct movement and any paper obstructions in the fuser rollers. Re-install fuser and Confirm rear door closure.

3. Remove tray 2 and confirm paper is not jammed in the pickup area. Confirm paper size adjusters in the tray are correctly set for paper being used. (Do not set back paper stop to ANY)

4. Replace any defective sensors or flags

Hope this helps. Please keep us updated and remember to rate this answer.


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