Question about Fantom Drives G-Force (GF500EU) 500 GB USB 2.0 Hard Drive

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Not recognized just reinstalled windows XP home edition now it does not show the external g force 500 hard drive, at the bottom it says device can run faster with usb 2.0 Please help I have alot of files stored on it I need

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This may not be the external hard drive issue. Check your USB driver, under device manager. You might need to upgrade the driver. If you plug your external to another computer, you will see that is it working ok. Just re-installing XP might have not installed USB drive properly.

Posted on Jun 19, 2009

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1 Answer

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My friend it sounds like your hard drive. I know thats not what you want to hear. But don't worry there is hope! You can have the data retrieved from your hard drive by using this online company which I highly recommend:
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External hard drive not recognized


I recenctly bought a my book 500 gig drive and it is usb.
the firsttime I plugged the usb cable in it worksed. I had only a 40 gig ide harddrive and so I ordered an internal 500 wd hard drive to replace it. The internal 500 gig is a sata drive. first I cloned the 40 to the sata 500 and then copied the external 500 to the internal. I mover the cables to then make the internal 500 sata my boot drive. The computer would no longer show the external e\when i used the windows explorer. the device manager said it was there and working with no problem but windows did not see it.
After several experiments with diferent configurations I have concluded my motherboard wasauto configuring the external and internal 500 drives as drive 0. Since the usb was detected first and was notthe boot drive then windows assigned the internal drive as drive 0 and since the usb drive was drive 0 also it would not work. windows ignored it. my solution was to return the ide as the boot drive and plug the sata into a slave port. with that configuration both drive are seen and work normally. It took me several days to find this arrangement. so since my sata ports are auto configure and the external has a sata connection i will install an esata port adapter and try to hook it up as a slave sata drive so i cab\n use my internal 500 sata drive as my boot drive.
sorry this was so long but it is my solution to what others may be facing.

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