Question about Brother Multi-Function Center MFC-240C All-In-One InkJet Printer

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Brother mfc-885cw printer won't scan, says it's not connected but prints fine. It scanned fine a few weeks ago but suddenly stopped. Only difference is I installed Google Chrome recently.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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diddydaveh
  • 154 Answers

SOURCE: I can't scan on my Brother MFC 5440 CN

Hi, remove the softsware that came with the Brother, and then re-install as per the manufacturers instructions

Posted on Jan 10, 2009

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  • 7 Answers

SOURCE: NO CONNECTION (LAN) on Brother MFC-440CN

I had the SAME problem. I have 3 pc laptops and 1 Mac. The Mac could still print, but the pc's were hosed. I called BrotherUSA and this fixed the problem!

Go to your printer and after making sure it's connected to the network with the Ethernet cable, go to Menu > Print Reports > Network Config. This will print a page that shows your printer's IP address. We need to config that address in your Printer, Fax and Scanner settings in Control Panel.

Go to Control Panel > Printers & Faxes. Right click on your printer > Properties > Ports tab. Click Add Port and select Standard TCP/IP Port. Click New Port and click Next on the wizard. Enter the IP address of your printer in the first field (the second one will auto-fill). Click Next and Finish. Printer's done!

Right click on your PC-FAX in Printers & Faxes and Properties. Click on the ports tab and just check the box that you just created for Standard TCP/IP Port. Click OK. Fax is done!

Go back to Control Panel and select Scanners & Cameras. Right click on your printer/scanner > Properties > Network Setting tab. Select the Specify your machine by address radio button and, if it's not already in there, enter the IP address of your printer. Click OK. Scanner's done!

This will work as long as your router is running. You may need to repeat this process after a power outage or if you need to reboot your wireless router. Not too bad, though! I just wish everything was as easy as a Mac!!!

Posted on Aug 27, 2009

  • 1 Answer

SOURCE: Brother MFC-885CW Wireless keeps saying

hai ,salva,just finish to install mfc-885cw,wireless,when i try to install mfl-pro suite,at the end evething is fine except the printer,is not install.problemwith root directory of cd-rom.can you help please

Posted on Dec 22, 2009

  • 1 Answer

SOURCE: I have a Brother MFC-885CW printer. A friend

I have a Brother MFC-885CW also and I have changed the colour inks no problem but now I have just changed the black it will not print black.

Posted on Mar 08, 2010

  • 114 Answers

SOURCE: MFC-8870dw 30ppm Wireless Network Multifunction Laser Printer with Duplex Printing, Copying,...: How do I connect my Brother MFC-885CW printer to m...

Connect the printer with a USB cord to the computer. Switch off the printer and install the driver in to your computer , during installation the software will tell you to switch-on the . Do so and finish the installation .
This is the procedure to connect the printer with your computer.

Posted on Jul 21, 2010

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1 Answer

My PC will communicate with my printer but my printer won't communicate with my PC, so I can't scan anything. HELP!


Uninstall all of the software and then reinstall it. If still issues contact Brother tech support for assistance. They are really wonderful and will get you up and running. Your wifi is working so the router is not an issue. Check out your usb cable and try another one or a different usb port on computer.

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My Brother MFC-5890CN Printer wont print.It does scan.I have tried re-installing the drives but when it gets to the last section the box just asks for the machine to be connected. I have also changed the...


I can't print nothing from my PC or trough network, but still I can Scan, Fax, etc. I'm using Windows 7 Home Basic, I already installed the driver ( "Connection via USB Cable" ) and I have plenty enough ink ... I checked the Settings, Test Page is OK, but nothing else want to be pinted. I had a problem with my MFC 5890 in the very begining ( nearly 2 weeks ago ) so I had to unplug and than plug in the USB Cable and in this situation the printing of my "pending documents" was successful, but from few days ago there is no such a thing that could make it print. Please help

Dec 31, 2010 | Brother MFC-5890CN All-In-One InkJet...

2 Answers

MFC-8870dw 30ppm Wireless Network Multifunction Laser Printer with Duplex Printing, Copying,...: How do I connect my Brother MFC-885CW printer to m...


Connect the printer with a USB cord to the computer. Switch off the printer and install the driver in to your computer , during installation the software will tell you to switch-on the . Do so and finish the installation .
This is the procedure to connect the printer with your computer.

May 17, 2010 | Brother MFC-8870dw Wireless Multifunction...

1 Answer

I have a brother mfc-885cw and I dont knoe how to


You have to connect the machine to the computer using a USB cable and install the S/W you got with the machine from the CD. That will have a TWAIN driver and some scanning S/W you can use to scan a document in to the computer, then you can email it. Please see document called Software user guide on the disc. If you don't have the CD you can go to Brother website and download the manuals and the S/W.

Jan 25, 2010 | Brother Office Equipment & Supplies

3 Answers

My scanner/faxer won't scan for my mfc-490cw brother product. I always have to reset it and push 20 buttons so I don't remember how to do it. Can you help?


I have the same problem. It was working fine, then after not using it for a few weeks, all the sudden I couldn't scan. I'm hooked up wirelessly through my router. I can initiate a scan both from my PC and from the scanner itself, when initated from the scanner my PC responds and shows the progress bar, and the scanner actually scans. However for some reason no data is being sent back to the PC. And after a few minutes I get an error message saying that communication was lost (or something like that) error TW007. Yesterday I called into brother support and was on the phone for an hour and a half. they walked me through verifying connectivity, uninstalling and reinstalling the software and drivers, but to no avail. In the end we made no progress. I can print without a problem, and fax and photocopy. But for some reason it seems that the scanner is not transmitting the information back to the computer, even through the connection was established and the computer is waiting for the data.

Nov 29, 2009 | Brother MFC 490cw Color Inkjet...

1 Answer

I have a Brother MFC-885CW printer. A friend


I have a Brother MFC-885CW also and I have changed the colour inks no problem but now I have just changed the black it will not print black.

Oct 14, 2009 | Brother Multi-Function Center MFC-240C...

1 Answer

'1) Lost' Black print 2) Can no longer scan more than one page


Lost Print solved by repeated cleaning. No solution to the single feed problem yet.

Jun 22, 2009 | Brother MFC-5440CN All-In-One InkJet...

1 Answer

I can't scan on my Brother MFC 5440 CN


Hi, remove the softsware that came with the Brother, and then re-install as per the manufacturers instructions

Jan 10, 2009 | Brother Multi-Function Center MFC-240C...

1 Answer

Scan views fine; prints fuzzy


Try to change the dpi to the maximum, maybe 600 dpi. This will make the picture more defined.

Nov 19, 2008 | Brother MFC-7820N Printer

1 Answer

Brother MFC-885CW Wireless keeps saying it's not connected to the computer yet it printed yesterday fine


hai ,salva,just finish to install mfc-885cw,wireless,when i try to install mfl-pro suite,at the end evething is fine except the printer,is not install.problemwith root directory of cd-rom.can you help please

Nov 13, 2008 | Brother Office Equipment & Supplies

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