Question about Acer Aspire 5610-4648 Notebook

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Black screen and windows won't load

When i start up my laptop it goes from the acer screen to a black screen and never loads windows. what can i do to fix this? I can get to the set up page if that helps...

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  • kaybublz Jun 19, 2009

    to be honest i'm pretty illiterate when it comes to computer problems so i'll be as detailed as possible.

    when i first turn on the computer it makes a slight hum as the lights along the side blink on and then it goes to a white acer screen with the option to go to the setup page by pressing F2 then if i do nothing it will go to a black screen with a blinking white line at the top sometimes and stay there for a while then go to a black page and stay there indefinately. sometimes it goes from the acer page straight to a black page and if i leave it there long enough then a windows loading bar comes up at the bottom and looks like it's loading but after about half an hr that goes away and i'm back to a black screen again and windows never loads.

    If i press F2 and go to the setup page i get a blue and gray page that says Phoenix TrustedCore(tm) Setup Utility at the top with the following options:

    INFORMATION, which has a bunch of stuff like the CPU Type and Model numbers all listed

    MAIN, which has the system time and memory information. it also says Quiet boot is enabled, network boot is enabled, F12 boot menu is disabled, D2D Recovery is enabled and SATA Mode says AHCI Mode.

    ADVANCED, which says Infared Port is enabled and it has an option on it that says ASF Configuration.... if i go to that it says minimum watchdog timeout which is set on 60. BIOS Boot Timeout which is at 0. OS Boot Timeout which is at 0. Power-on wait time which is at 60.

    SECURITY, which has passord information on it which are all clear or dissabled

    BOOT, which has a Boot prior order list

    I really don't know what to do from here so any help would be greatly appreciated and thank you for taking the time to look at my question!

  • Chris Hingee
    Chris Hingee May 11, 2010

    Can you hear the hard disk spin? Can the BIOS detect the hard disk? Try reseating the RAM module/s.

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It's possible that Windows got corrupted if you can enter the Setup page. Will you also try to boot up on Safe by pressing F8 during boot up. If Windows loads up on Safe mode, you may try System restore. If not, run a repair using the recovery disc of windows so you can recover all your files. If none of these resolved the issue, you have to do clean installation using the CD.

Posted on Jun 19, 2009

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Hello!!!!

I have a black screen and computer won't boot up all of a sudden!!!! HELP!!!!!!!!!!!!

Posted on Aug 22, 2009

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5 Suggested Answers

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Posted on Jan 02, 2017

  • 3 Answers

SOURCE: acer aspire 5920 series wont load past windows loading bar

OMG ... i was completley distraught. i bought my ACER ASPIRE LAPTOP 6months ago when i was trveling in italy ,im in austarlia. I use it torun my online game ; » www.themafiawarz.eu - and has all my files.

When i got the black screen o death i first am here to the boards finding nothing i was further distraught..

I AM HAPPY TO TELL YOU MY FRIENDS, that i am typing this on my lil baby

Heres what you do....

* you need usb disk drive
* a second computer with internet access (can be work cafe friends place)
* a file you can download from acer or search yourself called ZGIA32.zip

Formatyour drive in fat (*note i tried fat as directed in a number of manualsthough then tried fat32 and it worked then though suggest you try fatfirst *shrug)

open zip file and copy 3309.fd and the fla.exe to the usb stick

rename 3309.fd to ZGIA32.fd

Turn off your laptop making sure that both battery and power supply is plugged in and attach the usb stik/drive.

holddown FN and ESC keys and press the power button, continue to fold FNand ESC keys for 7-10 secs then release - at this point the power lightshould be blinking and you should still have the black screen of death.

press the power button once while its blinking - this will initiate a bios update * DO NOT PUSH ANYTHING AFTER THIS

After 2 mins the aspire should reboot itself , wait for about 7mins if it dosent before rebooting manually

Took me three attempts as i just wasent doing something right though TA DA!!!!!

and i still have my files. yeah team take this and run, hope you havent spent money yet smile.gif

Posted on Mar 19, 2009

c-tekk
  • 177 Answers

SOURCE: my acer aspire 3050 will not run normally. after

boot from your windows xp installation disc or system restore disc.......

either do a Repair Or Restore (windows=Repair)

Follow the on-screen Directions.......

In Other Words, You have a corrupted Windows Installation........1 or more vital system files

Posted on Apr 21, 2009

  • 50 Answers

SOURCE: MY ACER 5610Z LAPTOP STARTS UP BUT WONT LOAD WINDOWS

WIth the limited fault description its a guess at best. you probably have a corrupted driver or hard disk fault. If you can try a replacement hard drive and reload OS you should get progress.

Posted on Sep 29, 2009

  • 401 Answers

SOURCE: acer one windows load and screen goes blank

REINSTALL OPERATING SYSTEM

Posted on Mar 28, 2010

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