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I've been using the maxtor basics desktop 500 gb external drive on windows XP for over a year without any problems. I recently bought a new PC with Windows Vista. It worked OK for a few days then two days ago when the PC was booting up a message came up that there was a problem with one of my drives. The PC scanned the maxtor drive and began removing 'orphaned files', repairing an error then replacing 'orphaned files'. After this, when vista booted up, I could no loner access the drive. When I try to open the drive a message comes up 'F: is not accessible' and 'access is denied'. When I try any other operation a message comes up 'windows cannot access F: '. The lights on the drive are lit. In my computer the drive is recognised but it reads no data even though I know there is at least 300 gb on it. Can you help?

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Connect your drive to an XP system. Remove the "read only" attribute from properties for the entire drive. Now try connecting it to the Vista system.

Posted on Jun 21, 2009

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Posted on Jan 02, 2017

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