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Hello can you please help us our printer "brother dcp 165c" it suddely saying " ! Closed Ink Cover " we tryied to reput the cartilage but it still says Close Ink Cover @_@ can you please help us !!
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The cover for the Ink cartirdges has a switch on it. Try opening the cover, then close it again, the switch may be jammed. Try repeating several times if it does not do anything. If it is still the same case, then someting from the inside of the printer has caused the failure.
Your black printhead is blocked. The printhead is deep inside the printer and has to be taken out by the expert and cleaned with the help of 'steam' and hot water. This is because not using the printer for a long time. or using low grade refill inks. Please select new cartridge only if you are inserting a new cartridge or fully refilled cartridge. Otherwise use old cartridge option. Brother printer has a mechanical sensor and not the electronic chip in the ink cartridges. After inserting the old used cartridge if you choose 'new cart' option it will show the "Full" ink. You can still print from the exhausted ink cart after covering the sensor in the middle by a piece of paper in emergency.
Hello, please make sure that your cartdridg is well installed and that you took off all protections on it. Unplug your printer from the ac dc and replug it...
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