Question about HP OfficeJet t45 All-In-One InkJet Printer

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Receiving a "Insert color cartridge" error message

I replaced the color and black cartridges of my HP T-45 printer and get an "Insert color cartridge" error message. I have tried removing and replacing both cartridges, and cleaning the contacts with distilled water, as recommended by the Troubleshooting section of the OfficeJet Manager. What can I do?

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  • ttwedt Jun 20, 2009

    No, the old cartridge does not produce the message. Wonder if that means the problem is the new cartridge?

  • Joe Fine May 11, 2010

    When you try to reinsert the old cartridges, do you get the same message?

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  • 628 Answers

You hit it! Go out and buy a new cartridge. Most likely you got a bad one.

Posted on Jun 20, 2009

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You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
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The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
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