Question about KitchenAid Food Mixers
I have a 4 year old professional series kitchenaid mixer. I was making bread and it stopped working. Opened it up to see if the worm gear was stripped and it was. I replaced the worm gear with the correct part and put it back together. Now I can hear the motor going when I turn it on, but it has a hard time rotating and will stop randomly and won't spin at all if I put any resistance on it. Help?
Check everything you have done for a mistake, the pin through the planetary, the pin through the fuse gear and the pin in the main shaft that drives the bevel gear. That's the gear that pinion gear on the fuse gear shaft mates with. After that you are left with a fuse gear fault. I am assuming that the motor is turning at normal speeds and not somehow binding up, no reason why it should as motor stays in one piece during gear changing procedure.
Posted on Apr 19, 2014
Testimonial: "Could you explain in more simple terms? I'm not very handy so I don't know what most of the parts are called. I tried taking it apart again and putting it back together. Now it spins but stops when I put anything in the bowl or barely touch the beater."
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Posted on Jan 02, 2017
SOURCE: kitchenaid mixer k45ss slow gear
If you look into the brush holder you will see a stopper at the botom ,(this is so when brushes are wore the spring is not driven into armature) .. the brushes have to be inserted so the groove is lined up , try that
Posted on Apr 07, 2008
SOURCE: I have a Kitchenaid Professional
there is a ring clamp on top of the main worm follower gear on the drive shaft. you might not see it due to the grease.
you need to get one of those weird little pliers with points on them to spread the ring clamp to remove it. Then the gear is just friction fit on the shaft...it's pretty tight. I carefully used a screwdriver to slowly separate the main follower gear from the lower gear and it goes up the shaft....
after a bit you can wiggle the follower gear by hand and it will come up. Then you can see there is a pin holding the drive gear underneath it in place. The pin in my mixer was actually bent (must have been some tough dough).
then you reverse the process to put the gear back on -- except that the top follower gear has to go on the pin in the right orientation or the ring clamp won't fit.
buy your parts from mendingshed.com
hope it helps.
Posted on Aug 25, 2008
Hi. If your mixer is under warranty, call Kitchenaid. They are very good at replacing mixers under warranty.
If you are out of warranty, this is where the fun begins, NOT!
Remove the silver band from around the top of mixer. Remove 4 screws that secure the top cover, remove cover and at the front top of the machine locate the transmission cover. Inspect this cover carefully for cracks. If you find cracks in it...You have just discovered Kitchenaid's dirty little secret. A cheap plastic transmission housing! The failure of this cheap part is the cause of all of the rest of the damage inside the mixer, which may include a destroyed worm gear and shaft, destroyed bearings and their seats. You're not alone. I estimate that thousands of these plastic parts have failed causing great damage to the rest of the mixer
Kitchenaid's replacement housing is made out of metal. If you feel up to the task of repairing the mixer yourself goto the Kitchenaid website and do a search for the parts catalog for your mixer model, these will assist you with disassembly, reassembly and parts ordering.
If you're not up to the task, take it to an authorized repair place once you have put the cover back on.
Even if you're out of warranty, you may be able to have Kitchenaid pay for the replacement parts, they did for my mixer. Be persistent with them and try to get to a manager with your complaint. This cheap piece of plastic has no business being installed on a high-priced machine.
If this solution has assisted you, please rate it. ricardok45
Posted on Mar 20, 2009
Hi Gail. Kitchenaid no longer has a Parts List for your model. This means that they consider it obsolete. Do an Internet search for parts. You may get lucky. Good luck!
If this solution has assisted you, please rate it. ricardok45
Posted on Apr 04, 2009
Hi VILLAGEFS, I’m sorry to hear about your 12 year old KA mixer not working. From the symptoms described, your mixer has experienced a catastrophic transmission failure; “like a gear is stripped…” Your particular KA model has a plastic gear designed to fail instead of the whole mixer ‘going up in smoke’. With this ‘fail-safe’ gear stripped your electric motor continues to ‘whirl’, but the power is not being transferred to the planetary and agitator shaft.
The good news is that this can be fixed quite easily (OK, maybe with a little effort) by yourself, if you are a DITY type person, feel adventurous, and your mixer is not under warranty (which it is not). Make sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals& Guides> then enter the visitor type “Consumer” and enter the 6 character model number, in this case K45SSW, and then select the file under Parts List (1) K45SSWH0.pdf (341.41 KB) ( Still check to see it matches your mixer).
Although not providing step by step instructions, the Parts List manual provides an exploded view of the various component assemblies allowing you to see how the mixer all fits together. It is helpful for the disassembly, troubleshooting, and reassembly of your mixer.
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, and locate Illus. No. 38, Worm Gear Bracket & Gear, including Illus. No. 8, Worm Gear. After clearing all the grease away, you will probably find the worm gear stripped. You can order a replacement part and install it yourself. Do not use the old grease as it will be contaminated with debris from the stripped gear and ‘gum up the works’ if you try to reuse it.
While you’ve got your mixer this far apart you can check for any other unseemly wear and tear on the on the other gears and components. Besides a replacement worm gear, and grease you might consider replacing the gasket, too. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used, too – your call).
As far as parts go, here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). Prices can vary widely between vendors, so do some comparison shopping.
Finally, here are some links to several excellent websites that detail the disassembling/greasing and reassembly of a KA Mixer.
If you feel this repair is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping. Good luck, I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln
Posted on Jul 30, 2010
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