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I have a corrupted file and want to use recovery disc to solve problem

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  • thowells Jun 19, 2009

    I don't know which particular file it is but I can't send e-mails I can receive. I have tried reloading Microsoft Office (after removing it) and I have tried removing and reloading Mozilla Thunderbird but it hasn't corrected it - it keeps asking me for my password and doesn't accept it then gives me a message telling me I have a corrupted file. I use three mobile broadband and I have tried removing and reloading the software for this also! Thanks for your help! Rgds Tess

  • thowells Jun 19, 2009

    I have already done that and they told me I would have to get a technician in to reformat my hard drive- that is why I am asking the original question as I figure I can do it myself as I can't afford to pay someone. Rgds Tess

  • thowells Jun 20, 2009

    I am assuming that the recovery disc gives me the option to scan for the file and will give me directions as to what to do - so I willgo ahead and try that - thank you so much for your help! Regards Tess

  • thowells Jun 20, 2009

    I feelmore confident to do this now and give him a 4 star rating

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2 Answers

While scanning the disk can be lengthy depending on the volume size, the actual recovery is blazing quick and impressively easy. All you do is selecting the files to recover, or just clicking a single button to recover everything found on the damaged partition.
For further assistance and troubleshooting you can visit at the below mentioned link
http://tinyurl.com/m7ghqz

Posted on Jun 19, 2009

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Can you please tell us what particular file is that and what program is it created from? for example is it a microsoft office documents an email or other type....

Posted on Jun 19, 2009

  • Mark Gil
    Mark Gil Jun 19, 2009

    I would ask you first to contact your ISP or your Internet Service Provider because some of them can block this sending out of email to prevent spam and if they already check that out and still not working you can just reset your email account from your provider..........

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