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My sony vaio laptop PCG-3E2L shows the logo and shows the windows vista scolling bar... after that it goes to a black screen of a long time then restarts. I tried to load it in safe mode but just restarted. I tried to remove each mem same issue. Its less than a year old...

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  • punchard Jun 20, 2009

    I've been trying to send it in through the sony website but my model does not come up...I will just have to call this weekend. I got into the startup menu to disable the auto restart.... so now I can see what the blue screen says " UNMOUNTABLE_BOOT_VOLUME "

    I finally got it to boot to the dos mode but I can't find CHKDSK in the /windows/system32 directory. Anyone have any ideas...

  • punchard Jun 20, 2009

    UPDATE: Sorry the model was wrong. Its a VGN-CS215J. It seems to have a bad hard drive. So I will be sending it to sony under the warranty. Man only had it 3 months...

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  • Sony Master
  • 32,281 Answers

If it is still under warranty then get it repaired under warranty, because if you try to fix it yourself and do further damage you most likely would void the warranty.

Posted on Jun 19, 2009

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