Question about Samsung CLP-315W Laser Color Printer

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I can not get my Samsung printer drivers loaded for VISTA sp2

Samsung tech support gave up on this issue. I have a samsung CLP-315W printer that works well with 2 of my XP computers. I have one Vista machine that will not recognize that printer. I have tried to force the MAC name of the printer in with all the other required address to the network and it will not find it. When I go to the internet type in the print address it finds it and allows a test page print when I go back to load the Samsung drivers for Vista it will not find the printer. The vista machine works fine on the network for internet use. I have downloaded the latest Samsung drivers from their web site with the same result. What must I do to fix this issue. It feels like a Vista issue, I updated the Vista to SP2 with the same result. HELP

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  • james_akrigh Jun 20, 2009

    I did as advised and it worked fine. Thanks so much

  • Brett McGuigan
    Brett McGuigan May 11, 2010

    ok what is the difference between the xp computer that won't detect the printer than the other computers that do detect the printer?



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This time you are going to find MANUALLY your vista driver of your printer, go to device manager and update driver using an inserted CD of your printer... and even your going to update your VISTA its not reason...

Posted on Jun 19, 2009


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