Question about Brother MFC-9840CDW Laser Printer
Posted by Anonymous on
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Posted on Jan 02, 2017
unplug plug it back in, did you remove the protective cover and clean coria wire?
Posted on Dec 20, 2007
You could try resetting the toner cartridge settings. OPen the machines front door where you would replace the cartridges. On the top panel you will see a "clear/back" button. Press it and on the display you will see a reset menu come up. Arrow to each one and hit the OK button. Press "1" to reset. Once you have gone through all close the front door of the machine and press stop to bring the display back to normal.
Hope this helps.
Posted on Oct 21, 2009
If your cartridge has a lever on the left side near the rear, it needs to be reset, and there's a lever inside on the left that can stick and cause that error. You need to wiggle and pull that lever until it moves freely again.
Posted on Jan 04, 2010
SOURCE: Message on Brother MFC
press Clear/Back key
Do not choose anything for drum replacement. when drum replacement menu comes up, just press the * and then 00, then just press OK.
that should clear the error message, the printer has a toner life counter that needs to be reset.
Posted on Oct 04, 2010
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