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Error code 50c

Iam getting cartridge error 50c on my Lexmark 6150
What is it and how do I fix it?

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  • s_e_brown Jun 19, 2009

    I did the procedure twice, once with a hand wipe and the other with isopropyl alcohol on a tissue.

    I still get the same error code.



    Sam

  • s_e_brown Jun 20, 2009

    Thanks for the info.
    I tried cleaning the cartridges twice and I was replacing the black ink cartridge.
    The color cartridge was supposedly half full, but when I tried replacing the color cartridge, the error code went away and now everything is fine.
    Next time suggest changing both cartridges as a first solution.

    Sam

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Hi,

Cartridge Error 50C
Your print cartridge has shorted.

1. Power off your All-in-One and unplug it.
2. Plug in your All-in-One again and turn it on.
3. Uninstall and then reinstall your cartridges.
4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.

Error: Black Cartridge Missing
The black cartridge is not installed. (Install cartridge PN 82)

Error: Color Cartridge Missing
The color cartridge is not installed (Install cartridge PN 83)


Cartridge Error
Complete the following instructions:

1. Power off your All-in-One.
2. Use both hands to lift up the scanner unit until the scanner support holds it open.
3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
4. Remove the color print cartridge.
5. Lower the scanner unit until it is completely closed.
6. If the error message reappears, replace the black print cartridge with a new print cartridge.
If it does not repeat steps 1-3 and then go to step 7.
7. Reinstall the color cartridge and remove the black print cartridge.
8. Lower the scanner unit until it is completely closed.
9. If the error message occurs again, replace the color cartridge.
10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
11. Lower the scanner unit until it is completely closed.
12. If you receive the error message again, replace both cartridges.

If not, upgrade the software, it might fix the issue.Unless call Lexmark.

Thanks for using "Fixya".

Posted on Jun 19, 2009

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  • Master
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Here are the steps:

  1. turn off your printer then unplug i
  2. remove both cartridges get like a wet baby wipe or something similar let them sit on it for 10 secs
  3. Gently wipe the front piece and take the same wipe and wipe the heads in the printer as well. You have to sort of dab them and dont wipe and let dry for about 10 secs or more.
  4. Then you have to put them back in (note you will need to move your cartridges over to where load position by hand to and back)


Posted on Jun 19, 2009

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