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Phone rings but goes dead when picked up - RTX DUALphone 3088

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1 Answer

Acatel cell phone when i phone somebody the phone rings when they pick up it goes dead


Contact your cellular carrier. Either your service is faulty, you are out of range or your phone is broken.

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What do you mean rings twice? Do you mean it goes RING-RING, PAUSE, RING-RING,PAUSE until you pick it up?

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1 Answer

We cannot make a call, when we pick up the phone it is dead, but when someone calls it rings, but when we pick up the phone it carries on ringing.


You have not mentioned the make and model for us to help.
However please disconnect the battery for a while and place it back, if the phone resets to boot up then check all settings, maybe set the phone to default settings.
If not the software must be reinstalled.

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1 Answer

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if you have had it a while chances r the batterys have had it even though they show full, try a new set, or even try standard batterys briefly while fone is not in charging mode to see if they work during a call.

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1 Answer

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leave batt out for a long period of time,then replace

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1 Answer

Number of rings


Sounds like you have either send all calls (SAC) enabled or your station is call forwarded to voicemail.

Disabling send all calls or call forward (as applicable) will solve the problem.

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1 Answer

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The battery is dead and will not maintain system programing after a power outage. If the battery is not replaced this problem will occur everytime the power goes out.

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2 Answers

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press *94, then press the number of rings you want 1-9. The tone will change and thats it.

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