Question about HP Officejet 4110 All-In-One InkJet Printer
Do you have any Digital Answering Machines in the house?
or is it a dedicated line?
anyway heres the link for the 3 digit error codes document, its a public document that can be found by searching www.hp.com using this Article #: bpu02549 or buu02549
anyway as you can see 388 result/solution is the following...
Problem: Unable to complete the connection.
Solution: *Reattempt the fax reception at a different time when telephone line conditions have improved.
Now this means that one or both fax machines can have a problem. So lets isolate the problem.
Place a regular phone into the wall jack that the OJ 4110, if there is a static sound then its the phone line that is having the problem. if there is no static continue on...*Note if you have a DSL Internet service you NEED a filter for the fax*
What this is most commonly caused by is Bad line conditions which can occur in some different ways.
1) If there has been recently a Thunder Storm the electrostatic discharges interupt phone signals.
2) Recent power line downage
3) Recent Phone line downage
4) The phone company upgrading the lines
But basically something is BLOCKING the faxes from hearing each other. That is why you get this error code.
You can call your phone company to run a line trace. The reason you want to do this is so that you can eliminate the possibly of Static, Yes there are differnt types of it;
1) the normal static that you and me can hear
2) the SuperSonic Static, AKA Static in the Higher Frequency Ranges, where your DSL internet connection is. the Fax will pick up on those Higher frequency ranges, and it will cause problems. So put a DSL Filter on the Fax it wont hurt, and most of the times it helps alot.
Again Make sure ECM is disabled.
other than that, try unplugging all devices on the phone system an try...
i think there is alot fo information, i cant think of anything else...
Hope that helps
Posted on Jun 19, 2009
Solution No 1 is right on, the other problems I had to work around was connecting the answering maching into (4110) "Connector 2 and making sure "NOT to use the cord that came with the 4110" for that. Using the appropriate cord that came with the 4110 for "Connector 1" to the appropriate DSL filter, then the filter into the wall jack. This work around did allow me to both send and receive faxes with my 4110, along with the suggestions in Solution No 1.
Posted on Aug 24, 2009
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Posted on Jan 02, 2017
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