Question about Canon Office Equipment & Supplies
Posted by Anonymous on
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Posted on Jan 02, 2017
try to install and run scan diagnostic utility found here ftp://ftp.hp.com/pub/softlib/software8/COL17048/oj-45265-1/ScanDiagnosticUtility_ver_1.5.exe
Posted on Jun 24, 2008
SOURCE: Kodak DS3500 scanner
Are you using a Kofax SCSI card or an normal SCSI controller like Adaptec?
By using a normal SCSI controller, is there an ASPI driver problem after a WIN XP update? After an update check the ASPI dlls in \sytem32. They should be version 4.71 or higher.
Check the SCSI connector pins and the terminator.
If available change the cable.
Is the green lamp (Ready) on or is the red lamp (Error) on?
- green lamp on:
the internal self test is ok, but the internal SCSI interface may possibly faulty.
- red lamp on:
the internal selftest detect an error.
It's possible that the DC/DC power board, the CPU board or the power supply inside the scanner is defective.
After reassembling the front side camera you will see at the bottom a PCA board with some LEDs whitch indicate by red light the different voltages when power is on. You find the different voltages printed at the PCA close to the LEDs.
In case on or more LEDs don't shine the according DC/DC transformer on the PCA is defective.
Futher you see LEDs at the camera PCAs. They should be on too.
In case the CPU board has an defect you must have an special Kodak activation tool to unlock an new or used CPU board after exchange.
Posted on Jul 18, 2008
Posted on Nov 04, 2008
Had same problem with mac os 10.4 solution was downloading the latest epson driver from epson it still didn't work. turned out that the "epson perfection 1670.ds " old file was in the trash and the scanner was still using it. I turned off the scanner, rebooted the mac and "empty trash". Turned scanner back on and it worked. If you still have the problem make sure that you only have on "epson perfection 1670.ds" file in your HD,library,image capture,twain data sources.
Posted on Feb 11, 2009
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Oct 18, 2017 | Canon Office Equipment & Supplies
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