Question about Kodak Digital Picture Frame
Posted by Anonymous on
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Posted on Jan 02, 2017
You check the frame settings and see if the shuffle option is activated. You need to turn off the shuffle option for the oldest-newest order to take effect. Also, you may want to reset the frame. Press and hold the volume (+) and the power button at the same time to reset the frame to factory default.
Posted on Jan 04, 2010
SOURCE: Kodak EX1011 Screen blanks out
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Try these troubleshooting
1. Turn the frame off.
2. Unplug the power cable from the wall outlet.
3. Remove any memory card or flash disk from the frame.
4. Connect the power cable directly to a wall outlet.
5. Turn the frame on.
6. Use a paper clip to press the button inside the pinhole on the back of the frame.
If after trying the above steps and the frame still have the same problem, then we need
to send the frame in for a repair as per warranty guidelines.
Your frame will be repaired per warranty guidelines. A product is warranted for 1 year from the date-of-purchase. For an In-Warranty repair, a “Proof-of-Purchase” is required. If the repair center finds any customer induced damaged, the warranty will be voided and you will receive a notification from the repair center in such cases.
Process the repair at www.kodak.com/go/itg
Posted on Jan 04, 2010
I think you have no option but to have your frame repaired by kodak, you can contact their support line at 1 800 235 6325 use ext. 14
Posted on Jan 08, 2010
Tips for a great answer:
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