Question about Brother MFC-J870DW Wireless Color All-in-One Inkjet Printer
I get the error message when trying to install the software. The copy and print features work great, but I can't scan or fax without the software. I have Windows 7 64 bit. I am a home user so not real savvy with technical jargon. Judy F. SW Florida - USA
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Posted on Jan 02, 2017
SOURCE: Printer Drive Problem
Download updated software and drivers.
The Brothers support site for your printer below.
Posted on Jan 06, 2009
ununstall the brother software that came with the machine, then reinstall the cd brother mfpro sofwar, if you are still having a problem, let me know. brother tech
Posted on Jan 13, 2009
The drivers should come inboxed with windows 7 on the official final versions. Later on the drivers also will be released on brother's homepage(s), but they usually take some time before uploading drivers to the homepage when new OS' are released. Try using the Add Printer Wizard and see if you're able to find the MFC-6490CW in the list of printers available.
Posted on Jun 02, 2009
Use the software that came with the machine. A fax machine will appear as a printer in your printer folder. To get the scanner to work, you can use most software that you probably already have installed on your machine i.e. MS Works, Word, MS Paint, Corel by using the IMPORT from camera or scanner function on the software and choosing your Brother machine as the source.
Posted on Jun 28, 2009
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