Question about Sony DAV-C450 System

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Disc tray wont open

Can not open disc tray.

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Get a paper clip and look at the face of the drive.. There is a small hole, insert the unfolded paper clip in the hole and the drive will release. Good luck

Posted on Apr 18, 2014

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well, when you opened the tray with a paperclip, it probably jacked up the reading system. The you pushed it in manually. This will totally ruin the system. Try contacting Microsoft.

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1 Answer

Tray wont open


Power your unit off using the button. when it's off unplug the power source from the back of the XBOX and leave it out for 30 sec. Reconnect the power source and reboot your machine. Try the disc tray again. If it doesn't work try giving it a tap or a solid knock on the top of the case above the disc tray while it's trying to open. Don't drop the machine or try to pry the tray open. If it doesn't open when you tap it then try light pressure on the front of the tray while it's trying to open. (you can tell it's trying to open because the disc status on the screen will say opening...)

Now if the above did not work
Get a straightened paper clip.
Remove the faceplate carefully starting from the indention that you will see on the side
After removing the faceplate, look for a pinhole just below the disc tray.
*There are two pinholes just below the cover of the disc tray and one pinhole below the X and B of XBOX logo.
*You can try any of the three holes
*Pinholes are so small that the girth of the paper clip is the only object that can fit through the pinhole.

Now insert the paper clip into the pinhole then put a little pressure until the disc opens.

If it opens try to close it, if it closes try opening it again, if it wont open the second time then it need to be serviced
If it opens try to close it, if it wont close try nudging the disc to the right and then to the left, if nudging doesnt then it need service
If it wont open after trying all three pinholes - its needs service

It may be jammed or the drive gear stripped.

CALL XBOX CUSTOMER SUPPORT 1-800-FORMYXBOX




If that doesn't work . call Microsoft and they will instruct you on warranty work.

Nov 24, 2009 | Microsoft Xbox 360 Console

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The Disc Tray won't open!


press the button the it might go on if not take it back to the shop and say the disk tray wont open lol]

Jan 25, 2009 | Microsoft Xbox Console

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Tray wont open


well, my bros does that as well. and i just push on the disc tray a little, like push it up if the console is laying down.. it also could mean the motor that pushes the disc tray is off or disfunctional. 

Aug 04, 2008 | Microsoft Xbox 360 Console

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