Question about Brother MFC 4800 All-In-One Laser Printer

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Brother 4800 says sleeping

Printer says sleep but will not print, data cord and power is on

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CLICK HERE for all the available information about your printer.
CLICK HERE for the manual

NOTE: This printer is Windows ME compatible.

Will work on XP also with correct driver installed.

All Windows versions PRE Vista are programmed in 32bit.
Vista Is programmed in 64Bit Language - therefore many manufacturers simply will not spend the time to re-write software for out-dated products.

As you can see at the bottom on THIS PAGE - only Windows up to XP is supported. Not Vista.
There are no Vista drivers available for PC, so if you are running VISTA - you cannot use this printer on the machine.

The printer probably works fine - however the computer is sending it commands in an unfamiliar language (64bit) so it does not wake up from power save mode.

If the printer IS on a machine with XP or earlier - see page 4-7 of the manual to set the SLEEP mode.

Thanks for using FixYa!! :D

Posted on Jun 19, 2009


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Posted on Jan 02, 2017


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  3. The computer, not the monitor, connected to the Brother machine is set to go into sleep or standby mode. When the computer goes into sleep or standby mode, the connection between the computer and the Brother machine is lost and needs to be re-established.
Follow the steps below in order to re-establish the connection between the Brother machine and the computer:
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I am a Brother employee working for the software technical support department.

We have a solution for your printing issue posted on our solution site.

Description of Problem 100000025364
How do I perform a firmware update or firmware upgrade on my Brother machine?

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After instructing the Print command in Word, Control Panel etc screened a window that said my Brother MFC-4800 printer was "printing the job" and immediately the job disappeared from the queue - but the...


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Setting the Sleep Time reduces power consumption by turning off the fuser inside the MFC while it is idle. You can choose how long the MFC is idle (from 00 to 99 minutes) before it goes into sleep mode. The timer is automatically reset when the MFC receives a Fax or PC data or makes a copy. The factory setting is 05 minutes.
To turn Sleep Mode off press Menu/Set, 1, 6, 2. Then use the dial pad to enter the length of time the MFC is idle before it goes into sleep mode, in this case 00 so it wouldn't go to Sleep mode at all. Press Stop/Exit.

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How do i remove the sleep mode so i can recieve faxes?

The Brother machines go into sleep mode to save power, in the machine setup you select how long to wait before going to sleep. When all is working, it will wake up as soon as a fax is received, so you really don't need to change it. If you use menu to reports and select the user settings to print, it will tell you where the setting is at.

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My printer remains off line. I find no where in control panel or printer file where I can check an option to keep it on line.

Laser printers have a sleep mode they automatically enter to reduce power consumption. Normally they should respond with fairly quickly and awaken to a print job beign sent. ALthough you may not be able to override the sleep mode, you may be able to change how soon it goes into sleep mode in the advanced features. Otherwise, you should contact Brother support and ask the question to them. They will be able to tell you for certain.

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Your Brother machine#s Sleep Mode function reduces power consumption while the machine is idle. You can adjust how long your Brother machine is idle (between 00 and 99 minutes) before Sleep Mode is initiated. Please note that the default setting is 00 minutes, and the timer automatically resets itself after the Brother machine receives a fax,receives data from your PC, or makes a copy. To adjust your Brother machine#s Sleep Mode setting, please follow these steps:

1. Press MENU/SET, 1 (General Setup), 7 (Sleep Mode).

2. Use the dial pad to enter the amount of time the fax machine is idle before Sleep Mode is initiated (00 to 99 minutes).

3. Press the MENU/SET key to confirm your choice.

4. Press the STOP/EXIT key to exit the menu.

NOTE: If you frequently print, copy, or fax, set the idle time long
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My brother 3 in 1 printer keeps going into sleep mode how do I reset it?

sleep mode is a normal thing with brother printer, you don't have to worry bout it,it's just the way the printer is saying "hey i'm not doing anything here,might as well get some sleep! once you start to print or scan it'll come back to life.

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