Question about Brother MFC 4800 All-In-One Laser Printer

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Brother 4800 says sleeping

Printer says sleep but will not print, data cord and power is on

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CLICK HERE for all the available information about your printer.
CLICK HERE for the manual

NOTE: This printer is Windows ME compatible.

Will work on XP also with correct driver installed.

All Windows versions PRE Vista are programmed in 32bit.
Vista Is programmed in 64Bit Language - therefore many manufacturers simply will not spend the time to re-write software for out-dated products.

As you can see at the bottom on THIS PAGE - only Windows up to XP is supported. Not Vista.
There are no Vista drivers available for PC, so if you are running VISTA - you cannot use this printer on the machine.

The printer probably works fine - however the computer is sending it commands in an unfamiliar language (64bit) so it does not wake up from power save mode.



If the printer IS on a machine with XP or earlier - see page 4-7 of the manual to set the SLEEP mode.



Thanks for using FixYa!! :D

Posted on Jun 19, 2009

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Posted on Jan 02, 2017

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I am a Brother employee working for the software technical support department.

We have a solution for your printing issue posted on our solution site.

http://www.brother-usa.com/FAQs/Solution.aspx?FAQID=200000032479

Description of Problem 100000025364
How do I perform a firmware update or firmware upgrade on my Brother machine?

Brother Software Technical Support
http://www.brother-usa.com

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