The only way that I know of to fix this problem is to interface the phone with a computer, get the program called QPST , I think version 2.7 is the latest, or most available, run service programming, and find the 1x/hdr security tab, It gives the lock code there, since it pulls all the eeprom, or memory from the phone.
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have you tried the last 4 digits of your cell phone number?
What kind of phone?
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