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Screen is black after pressing moon button

Screen is black when swithed on

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The moon button sends it to sleep. when you do that, windows nearly always fails to restart.
press and hold the power button for 15 seconds then try re starting it.

Posted on Jun 02, 2015

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Posted on Jan 02, 2017

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> have had it less than 24 hours

Take it back to where you purchased it, and get them to assist you.

You just gave them $500 to $1000 -- make them _EARN_ some of that money, by helping you!

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My Compaq keyboard has a key with an icon shaped like a moon. What is that for? Also, ovedr the number pad, there is a light on the right that has an arrow pointing down. What is that light for. Also, my...


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