Question about Samsung SCX4623F Laser All-in-One Printer

Open Question

Paper jam but no paper jam

Sometimes would get "door open, close it" message

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 220 Answers

SOURCE: paper jam 1 - samsung clx 2160n

fuser needs replacing.

Posted on Jul 08, 2009

  • 22 Answers

SOURCE: samsung scx 4100 just decided

Its a mechanical problem.
The best solution for that is to call a service technician nearest to your place.

Posted on Jul 28, 2009

  • 2 Answers

SOURCE: paper jam --samsung SCX-4828FN

i found that paper jam was in the middle of the mechine. i opened the front door and removed papers.

Posted on Sep 18, 2009

Firetree
  • 179 Answers

SOURCE: Our printer says paper jam

This can happen when there has been an actual paper jam, and in the process of clearing the jam and removing the paper one of the optical sensors inside the paper path has been damaged, thereby giving the alarm when there is no paper in the path.

Repairing this situation requires a skilled technician and dismantling the machine. This very problem happened with my own Canon Pixma MX860, a machine I dearly loved and had only owned for six months...but the cost to repair it was as much as I paid for the printer.

I know that isn't what you wanted or hoped to hear, but I also hope it was helpful.

Posted on Jan 08, 2011

  • 304 Answers

SOURCE: the printer say paper jam

First remove the toner cartridge.
Move manually the gear of the toner cartridge (big gear) forward and place the cartridge in your printer and try again.

Posted on Aug 15, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Paper Jam 0 , OPEN/Close Door Message Samsung SCX4100


seems as if the motor responsible for taking in the paper has stopped working and may need to be replaced

Dec 26, 2016 | Samsung SCX-4100 All-In-One Laser Printer

1 Answer

On a clx-6200 message says "paper jam 0-c=open/close door. what door is this?


It is telling you that there is a paper jam. Open the door, pull the jammed paper out, close the door, it should clear the message.

Apr 21, 2012 | Samsung CLX 3160fn All-In-One Printer

1 Answer

Sir my printer problem is on printer menu write a clearing paper path what is this massage and give me solution.


Thank you contacting FixYa for your printer inquiry.
This error is associated with either a sheet of paper blocking the paper path or a partial piece of paper that blocks path or trips a sensor. The printer will usually throw up a error code 13.XX on the display and the XX is a number that will indicate where in the paper path this error most probably occurred. Just follow the steps for your error on the below chart.
This link will take you to the user guide which will be helpfull identifying components and providing guidelines for most of the helpful hints and things you will need to know about this printer.
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00218691/c00218691.pdf
Locate your error on the matrix below and follow the steps. Comment back if you need more help. Thank you again for contacting FixYa.
TF
HP Laserjet Error Codes 0 - 19 Message on printer Display Panel What it means. What to do. 13.XX PAPER JAM [LOCATION] Media is jammed at the specified location (and possibly at other locations). If the message persists after all jams have been cleared, a sensor or sensor lever might be stuck or broken. For all jam messages, do the following: 1. Remove jammed print media from the specified location. Check the entire paper path for other pieces of media in the path. 2. Open and close the top cover to clear the message. 3. Check sensors and flags in the paper path for proper operation. 3.0 PAPER JAM [LOCATION] A non-specific paper jam occurred. 1. Remove jammed media from the specified location. 2. Verify the paper tray is fully closed. 3. Inspect and/or replace the feed and separation rollers. 4. Ensure there is no obstruction in the path, such as a torn piece of paper. 5. Open and close the top cover to clear the message. 6. Check sensors and flags for proper operation. 13.1 PAPER JAM OPEN INPUT TRAYS Paper-delay jam at paperfeed area. 1. Ensure that paper trays are loaded and adjusted properly so media can feed from the tray. It might be necessary to reduce the stack height of media in the tray. 2. Check the input area for obstructions such as media in the path. Also check to see if the registration assembly damaged or unseated. 3. Replace any defective sensors or flags. 4. Verify the media meets the specifications. 5. Check the pickup feed and separation rollers for unusual wear. Replace as needed. 6. Rotate the media in the input tray by 180° and/or turn it over On NX engines this is most likely the fuser flag or the ACPM. The ACPM has a photosensor hard-wired to the back of it. 13.10 PAPER JAM CHECK DUPLEXER Jam at duplexer. 1. Check the duplexer and the rear area of the printer for obstructions or damage. 2. Check the duplexer for proper operation. Replace the duplexer if a sensor is defective. On a 5si, 8000, or 8100 series laserjet a Duplex Jam can be caused by a tray 2 and 3 feed assembly failure. 13.14 For Laserjet 5si. This error is caused by a defective paper control PCA Replace paper control PCA. 13.2 PAPER JAM OPEN INPUT TRAYS Paper-stopped jam at paper-feed area. 1. Check the input area for obstructions such as paper in the path. Also check to see if the registration assembly is damaged or if the transfer roller is out of place. 2. Replace any defective sensors or flags. 3. Ensure the media does not exceed the maximum length. 4. If multiple sheets are feeding, it might be necessary to fan the media and reduce the stack height. Also, replace separation pad. 5. Verify that the fuser is properly installed. On NX engines this is an input jam. 13.20 PAPER JAM CHECK REAR DOOR Media stopped in the paper path during power on or when the top door was closed. 1. Remove all media in the paper path, and then open and close the top cover. 2. If the message persists after all media is removed: Check if media is jammed in the prefeed area. Replace any defective sensors or flags 13.21 DOOR OPEN JAM The top cover was open while printing. 1. Clear the jam and close the top door. 2. If the message persists, check the top door switch for proper operation. 13.5 PAPER JAM CHECK REAR DOOR Paper-delay jam at fuser. 1. Check the transfer roller and small media belt to ensure they are operating and can feed print media. 2. Check the paper path for obstructions at the transfer roller, toner cartridge, paper feed assembly, and fuser. 3. Replace any defective sensors or flags. 4. Turn the media stack over and/ or rotate it by 180° in the input tray. If still persists - replace fuser, then DC controller. 13.6 PAPER JAM CHECK REAR DOOR Paper-stopped jam at fuser. 1. Check the paper path for obstructions at the fuser and output/delivery area. 3. Replace any defective sensors or flags. 13.99 PAPER JAM [LOCATION] A non-specific paper jam occurred. 1. Remove jammed media from the specified location. 2. Verify the paper tray is fully closed. 3. Inspect and/or replace the feed and separation rollers. 4. Ensure there is no obstruction in the path, such as a torn piece of paper. 5. Open and close the top cover to clear the message. 6. Check sensors and flags for proper operation

Jun 09, 2011 | HP LaserJet 4350 Printer

1 Answer

Printer keeps saying it has a paper jam and to remove the jam from the back. There is nothing there! I think it just wants me to open and close the rear door, but that only fixes it sometimes. How do I...


This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

Nov 22, 2010 | Ricoh Aficio CL1000N Printer

1 Answer

Kyocera FS 4000 DN printer stops printing for no reason.


Try the feed tires in the tray first. More than likely the paper is not being picked up and causing jam message. The separation roller also has a hub on it to prevent a second sheet from feeding. Sometimes these start to lock up ,a little oil on the hub sometimes relieves some of the tension.

Jun 03, 2010 | Kyocera FS- 4000DTN Laser Printer

1 Answer

We keep getting a message -paper jam check open rear door. checked, no paper jam, opening and closing rear door will allow the print job to go through. It will work for a few print jobs, then the same...


It's probably a sensor on the fuser. There are 2 and sometimes they get stuck and just closing the rear door hard will release it. Replace the fuser.

Dec 08, 2009 | Dell W5300N Laser Printer

1 Answer

New out of the box 13:20 error paper jam there has never been any paper in machine we're just setting up. open and close front, then theres a fuser jam lift and close top, front door again.We have paper in...


PAPER JAM [LOCATION] Media is jammed at the specified location (and possibly at other locations). If the message persists after all jams have been cleared, a sensor or sensor lever might be stuck or broken. For all jam messages, do the following: 1. Remove jammed print media from the specified location. Check the entire paper path for other pieces of media in the path. 2. Open and close the top cover to clear the message. 3. Check sensors and flags in the paper path for proper operation.

Jun 24, 2009 | HP LaserJet 3600n Printer

3 Answers

Paper jam. we removed the major portion of it. bit of paper is inside. we can't find out that. display shows 13.20.00. we removed front and back except toner catridge. what we have to do.


Try this linke below.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=411171&prodTypeId=18972&prodSeriesId=411171&objectID=c00642524

Or i cut and paste text, but you should view pictures. If you cannot get to it from link. Try typing "Paper jams alternating between front and back door" It should be first link from HP about a 3550.

document.tlSearch.tx.value=unescape("") s.gif s.gif
HP Color LaserJet 3500, 3550, and 3700 Series Printers - Paper Jams Alternating Between Front and Back Door Issue Description Customers may see paper jams error messages with no paper seen in the paper path. The message will alternate between check the front door and the back door. Workaround The release lever engagement tabs on the rear door can be bumped into the in-correct position. The purpose for this tab is to re-engage the fuser release levers as the rear door is closed. When one or both of these are left in the in-correct position the printer goes into a cycle of alternating between a "Jam in the Front Door" message and "Jam in the Rear Door" message. There is no paper present in the paper path when this happens. When a customer gets the "Jam in the Front Door" message and opens the front door, no paper is found. After the customer closes the front door, they get the "Jam in the Rear Door" message. When they open the rear door, find not paper (even pull out the fuser), and close the rear door, they get the "Jam in the Front Door" message. This cycle will continue

Placing both engagement tabs in the "Correct" position solves the problem and allows the print job to continue.for as long as the customer is willing to keep checking.

Sep 27, 2007 | HP LaserJet 3550 Printer

Not finding what you are looking for?
Samsung SCX4623F Laser All-in-One Printer Logo

Related Topics:

58 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Office Equipment & Supplies Experts

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

HEMANT GROVER

Level 2 Expert

167 Answers

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Are you a Samsung Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...