Question about Bose Lifestyle 48 System

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Weird gearing sound while playing CD or DVD


An annoying noise is present while the player is running.It is coming from around the tray gears...while it is playing a CD or DVD.

Thanks for your help

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Re: Weird gearing sound while playing CD or DVD

Send it back to bose in Framingham, Ma for repair. Get loaner from where you bought system.

Posted on Jan 25, 2008

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Panasonic DVD player problems - switches to

get the dvd player len cleaned using a len cleaner.
are you operating the unit with the remote when find the mentioned issue try manually.

Jul 31, 2008 | Home Theater Systems

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The DVD will play for awhile then it stops, gets stuck and the media will make clicking noises. Had tried our DVD drive cleaner, thought it helped, but same problem. We just bought this system. We have...

CD/DVD readers have an optical lense and laser that travel on a track as the CD/DVD spins above (or in blu ray above and below) it. The track is about 4 inches long or the width of the CD. It reads from the inside out on a DVD like a record player. The lenses are mounted on gears and it sounds as if they are travelling half the track and running into a physical obstacle that is preventing them from going further.. such as a damaged gear, dirt or debris in gear/rail, etc. The clicking noise is the motor in the head unit trying to move but its not able to overcome the obstacle. If the unit was bought new this is a warranty issue and BOSE will correct it as a product failure. If the unit was bought used then BOSE will still correct but for a fee. Dependent on model of drive used inside the DVD system the cost is going to be more labor than the drive itself, plus shipping. The link to BOSE support is

Try the FAQ's and if that fails then contact customer support at the bottom link on the support page.

Good luck

Jun 03, 2010 | Bose 3 2 1 GSX System

1 Answer

When I press the Eject Button on the Bose 321 DVD Player the tray does not open up. I can hear the sound as if trying to open

normal issues with cd/dvd trays - gear/rubber of the tray transport worn out.

manytimes it helps if you always keep a cd/dvd in the tray (don't keep the tray empty)

it may also help if you can keep the bose 321 vertical.

May 30, 2009 | Bose 3 2 1 Series I DVD Home Entertainment...

1 Answer

Bose Lifestyle sound system shows "Failed 801"

your hard drive is about to fail or has failed.
If you can still play music from stored area and If you want to keep your songs thats stored on system, turn off at power point and take to bose auth repairer, they should be able to transfer songs across to new hard drive.
I have same problem, this is a common problem with bose.... not good for how much they are. Hard drive is left of cd tray, on its side.
hope this helps :)

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Nov 23, 2008 | Bose 3·2·1 II System

1 Answer

DVD's won't play

I have a somewhat similar problem, but wasn't after a cleaning disk use. Most of the time when I try to use this system now, after I put a DVD in, I start getting a loud buzzing noise (almost as if gears are meshing)

Nov 17, 2008 | LGDVT418 System

1 Answer

Cd/dvd player noise

Something could have been misalligne or not sitting properly in the DVD rom...if the grinding sound is mechanical. The only possible way to cure this is to open the DVD ROM and service its mechanism. Observe DISC that is played if there's any sign of scratches...sign tells that its touching or rubbing something.
Good Luck.

Dec 23, 2007 | Bose 3 2 1 GSX System

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I love my Bose 321 DVD system, but a few days ago, it started acting weird. I put in a DVD, and it reads - "No Disc".....and I'm not sure why. I cleaned the disc, and I also played a DVD/CD Maintenance kit - I'm not sure what is wrong. It seems like I have a problem within the system - what can I do?

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When playing DVD no sound but VCD sound OK.

dvd are up to 6 times the density of a cd there making the laser eye read much closer rings on the disks. so in other words its having a hard time reading dvd. the only thing you can do is take a cotton swap dipped in alcohol and open the tray look with a flashlight for a small optical eye in exact center of dvd player and rub lightly on it to remove dust build up or spray some canned air into the dvd youll hit it. try it again and if no sound again the computer cant keep up with the dvd or vise versa.

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