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Magicjack support My magicJack does not boot up when the system is started. I get a window that states: magicJack loader is incompatable. I can unplug the magicJack and reinsert it back into the USB port, and it will boot correctly. Looking for a solution that allows the magicJack to boot when the system is started.

Posted by Anonymous on

1 Answer

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  • Master
  • 2,219 Answers

On your softphone, please do the following:
1.Click "Menu" on the top right-hand corner
2.Click "Advanced Users"
3.Click "Restart"
If your magicJack is plugged into your modem or router, unplug it from the power source, wait 30 seconds, and plug it back in. If you are still having problems contact customer support and ask them whether your software is up to date.
If not
International VoIP Phone Service Customer Care Support magicJack

Posted on Feb 13, 2015

6 Suggested Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: magicjack phone is not working

i had unpluged and plug it back in and now it dont work

Posted on Apr 13, 2009

  • 2 Answers

SOURCE: MagicJack, Regarding beeping (sounds like keypad touch) problem

If you notice, you will see random digits entering into your magic Jack's number dialing pad by itself.

I guess this is due for poor software writing on the part of magic Jack's driver in your PC that must be sharing (or leaks from) a memory region or register on your PC. It could also be due to using a poor choice of register address, DMA address, or Interrupt number in your PC by Magic Jack Driver. This problem seems to have been introduced by their new software update in late June 2009.

Magic Jack should solve this problem, but they have poor support. They may not even know about this and other problems with USB Port Letter Reservation. I am sick of watching their promotional video (the guy, his children and the two dogs!) on their site when I am searching for a tech support email or a phone number.

[Randy Rasti]

Posted on Jul 08, 2009

  • 8 Answers

SOURCE: MagicJack dials out, but then, it does not ring.

Despite MagicJack's sales hype, it DOES NOT work with all phones. In particular, it will not ring phones with DECT 6.0 chipsets (internal electronic guts) from certain manufacturers. This includes an ATT name-brand phone that I returned because it wouldn't ring, as well as a Motorola name-brand L402C (manufactured by Binatone) that I bought to replace it. Both phones recognized that a call was coming in, and caller ID even showed the caller's number. But the chipset that triggers the ringer and the answering machine doesn't recognize the ring signal, so the phones won't ring or take messages. This is NOT a power issue and a USB booster will NOT help in this case. According to techies on other websites, the MagicJack outputs a 50 volt 20 Hz pulsed D.C. ring signal. Most phones (especially crappy old phones) are happy with that. But the aforementioned state-of-the-art DECT phones will apparently recognize only the standard 40-to-90 volt sine-wave A.C. ringer signal that phone companies have used forever. So the only thing that I can add to MagicJack's advice, "try a different phone," is, "try a crappy old phone." Until they publish a list of phones that will/will not work (as if they even give a s**t enough about their customers to do that), that's probably the best advice.

Posted on Nov 25, 2009

  • 1 Answer

SOURCE: MagicJack VOIP sound cuts in and out

MJ ran fine for me from July 2008 to October 2009, when choppiness and cutouts started and continue to today. This is a MJ network problem, there is no fix in your own computer, as I have tried everything - computers, internet speeds, headset with phones unplugged, other Magicjacks. The MJ servers have just become overloaded. MJ is dead.

Posted on Dec 13, 2009

  • 1 Answer

SOURCE: warning you must plug magicjack

I was receiving "You must plug magic jack into usb" error
This is the fix that worked:
please download and Run the remover :
http://upgrades.talk4free.com/tools/mjRemover.exe
after you have done that , download the MS Fix http://go.microsoft.com/?linkid=9645377
then Run the UPGRADE http://upgrades.magicjack.com/upgrade/upgrade.exe

Posted on Mar 02, 2010

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