Question about Sony MegaStorage CDP-CX355 300-Disc CD Changer
Posted by Anonymous on
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Posted on Jan 02, 2017
If your not getting the same problem with other games and you have cleaned the laser lens then it's going to be down to a faulty disk. The store you purchased the game from should replace it for you or you can have it replaced by Zoo Digital but this involves sending the disk to them and can be time consuming.
Posted on Aug 23, 2007
SOURCE: grinding noise
clean the dust out of the fan,,check and make sure fan is clearing the metal grid it sits on. also,,clean and lube the slider shafts that the laser rides on. use only a drip or 2 on each shaft and use hair clipper oiil or sewing machine oil.
Posted on Nov 20, 2007
I was able to fix this myself, however, I did get instructions from Sony that may or may not work. My solution was:
Unplug the unit and carefully (so the disks don't shift) move to a location where it can be easily worked on.
Remove the 9 screws holding the cover on. 2 on top, 2 on each side, and 3 at the back, along the top edge.
Carefully, may need some wiggly remove the cover. There are some rubber pads at the front of the unit that hinder the cover from sliding. Slightly wiggling and pulling to the rear will dislodge it.
Confirm all disks are properly aligned on the carousel.
Pull out any disks that are askew. They will be replaced later in the same way disks are added, through the door.
Look in the rear where the laser unit is.
Carefully slide out disks near the laser. You'll have to move some in order to tip others out.
By taking out 6-10 disks, you'll probably find there's one partially lodged in the laser unit. With adjacent disks removed you can slide the "stuck" disk out.
Plug in the unit and test to see if the grinding stopped.
Unplug the cord.
Replace the cover with the 9 screws. Some wiggly and pushing forward is needed to reseat the cover at the front.
Carefully move the unit back to where it was.
Replace cables and plug in.
Return the disks removed according to the instructions.
This took me about 15 minutes from start to finish.
The following was provided by Sony. I don't know if this works as I had fixed it before Sony responded.
IMPORTANT: If model-specific information is required to complete any of the steps in this solution, refer to the operating instructions supplied with the product. Manuals are available online in the Manuals/Specs/Warranty section of the Sony® eSupport Web site.
Posted on Oct 12, 2009
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