I have a KitchenAid Superba Refrigerator, model #KSRS27IKBL01. The door on the Fridge side is not sealing shut anymore and now this side is not very cold. I have removed all the food items and tried to push the door closed but it is still not sealing. I think something might be wrong with the Seal Gasket System. The freezer side is still working properly. Does anyone have any suggestions?

most common cause is condensation(fridges are not frost free).check door seals and that the kids have shut the door asap.also make sure you use a spirit level to square up the unt so that the door seals are tight allround....lastly,cover all food and put kitchen paper under salad/fruit drawer to catch water droplets(condensation)

Many models of refrigerators have a heating element around where the gasket seals to the fridge. This is to prevent ice buildup around the doors that would prevent the doors from closing all the way.
If you haven't noticed any other problems with the cooling of your unit, you're refrigerator is running exactly the way it was designed.

check fridge for level back to front
it should be a little higher in the front

There are heaters located inside the door frame, to prevent your doors from freezing shut, and also to prevent condensation on the outside of the appliance. It sounds to me as though that is where your problem is... Hope this helps

Sounds like you may need a new magnetic seal. It is worth the money to fix it, saving electric and your food items.

Good Luck

Hi: The Kitchenaid refs. us a gravity close along with the magnets in the door seals. Magnets getting weak seals getting old and what you told me you checked can cause this. The easy fix is to raise the front of the fridge by lowering the front wheels. Pull the grill off the front and find the leveling screws (usually labeled.) Raise the front of the fridge until the doors swing shut with a gentle push. Before you replace the grill make sure the fridge dosn't rock side to side as you want it even. This is what they call leveling a fridge. Not cabinet level. Just sturdy. Hope I helped, Jeff

The #1 cause for this problem: The floor beneath the fridge is uneven, causing the refrigerator "box" to be out of square. Adjust the levelers on the fridge bottom to compensate for the uneven floor. That should do it.

Dear customer,

Plz perform the following checks..

Remove spoiled food

Clean refrigerator interior with a solution of hot water and baking soda

Clean the door seals

Remove breaker strips and check for wet insulation

Please rate this,Thank u

HAVE YOU TRYED ADJUSTING THE TOP HINGE?MIKE

what about the freezer?. Check door seals with a dollar bill, close the door with the bill in different spots, if bill comes out to easy then seals might be bad or a door adjustment is in order. Make sure the coils underneath or behind do not have a layer of dirt on them. Try these simple steps and let us know thanks