Prob need to configure E-mail settings for mailbox. Your KM probably has a web interface for configuring TCP/IP settings and such. Log into it and configure SMTP and POP3 settings so that your copier has an e-mail server to send and receive. Do you see any error codes in the log? The error codes should tell you exactly what is misconfigured. But my guess is that there's no e-mail settings.
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Just set up email as normal, scan doc to pc,check docs or scan folder on pc for scanned doc, open new email and click the attach icon, navigate to scanned doc folder, highlight and press ok, then type address and send.
1.from the pagescope web connection enter admin mode
2.select network, email,email transmission.
3.enter an admin email address it does not have to be a valid address i usualy enter in this fashion email@example.com
4.enter a device email address in the same fashion as above.
5 select apply.
the device email address and admin email address have to be entered in the copier or you will get this message
Can you print to your PC? if yes you know how to assign ip address to the copier. I suggest is to go web browser and type the ip adress of the copier. log in to adminstrator the password 12345678 click network scan you have choices which scanning you want. SMB, ftp scan to email. If choose SMB first you have create Folder to your desktop and name it SMB all upper case and right click sharing and permit everyone . Then back to copier web browser click tab scan and type all the names you want. Scan to e-mail you have to click network and enable the scan to email enter the SMTP leave the port 25 do not change assign a valid email address to copier and enter email address of the administrator user id and the last is the pasword. Note: everytime you visit this page you should enter the password. then click the scn tab and enter all your email address. enjoyprograming!!!
do u check with IP address?
The IP address of the machine where the data is saved and the name of the box are indicated in the body of the e-mail message
increase the machine's memory or change the scan settings
delete unnecessary documents from the hard disk, and then try sending again
type in the file name correctly
check that the box has not been deleted
a maximum of 100 documents can be saved in a single box.delete unnecessary documents from the box, and then try sending again
r u there sir?
check with above suggestions
What error code are you getting? Try to scan again and let it fail. Press system monitor, scan, log. Look for jobs with Result of NG. Highlight one and press details. At the top, look for Result: NG (####). It will display an error number there. What is that error number?
751 cannot connect to server 7xx cannot connect ... 8xx could connect, but error... 801 bad user/pw or firewall 802 user/permissions 899 unknown if successful, may be normal
Check additional functions, system settings, network settings, email/ifax settings. Check SMTP server IP and authentication / encryption.
Ignore POP or recieve options as they are for IFAX.
Check you smtp server settings in admin settings. Verify there correct. If your smtp server needs your email address and password to send, that should be populated as well under them smtp authentication settings.
You need to create a "one-touch"
This can be done in the Admin Screen without having to enter a code.
Better yet is to just yype the IP address into your browser and create them there.
The copier will need an email address in order to send them and you may need to log out and then back into the 250 as an "Admin".
the 30/40/5035 series machines have two network cards in them. One for printing and one for scanning. and they have separate IP numbers also. make sure you have scanfile utility running on your pc or wherever you are sending the files and the folder set up in the utility. then set it up on the scanner network card.. Not the printer.