Question about Konica Minolta bizhub C250 All-In-One Laser Printer

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Unable to scan document

We have KM C250 which is already connected to the network already. The problem is after I type my email address send, the out on the screen is displayed as " communication error "

Must be some settings problem, please advise.

Regards,
Groodie

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Prob need to configure E-mail settings for mailbox. Your KM probably has a web interface for configuring TCP/IP settings and such. Log into it and configure SMTP and POP3 settings so that your copier has an e-mail server to send and receive. Do you see any error codes in the log? The error codes should tell you exactly what is misconfigured. But my guess is that there's no e-mail settings.

Peace

Posted on Jul 01, 2009

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