Question about Canon PIXMA MP600 all-In-One InkJet Printer

1 Answer

MP600 will suddenly not print in black.

I have cleaned the print heads, done the nozzle check, did the cleaning, and the deep cleaning, tried disconnecting the power, and everything else that the Canon support person suggested (and I had done it before he suggested it). He had no more suggestions except to get it repaired. I had also put a new large black cartridge in after it first quit printing in black. Nothing has worked. Can someone please think of a way to get this black to work? Thanks.

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  • jan30 Jun 19, 2009

    Thank you, Katris. I brought that up to the cust svc rep and he said that it could be the problem and that you have to replace it to see if it is. At the $50-$70 price, I am not willing to gamble that it will fix it. I am just going to get a $50 all in one and throw it out if it goes bad on me. No more spending a lot of money on a printer that lasts just two years.

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  • 166 Answers

I have seen the print head go bad in more canon products than any other, and the head stops moving in HP printers more than any other.

Posted on Jun 19, 2009

  • chris sarles Jun 19, 2009

    can i make another suggestion....most printers only last two yrs at the most, and the ink costs a fortune. you can buy a color laser for like 200.00 these days. it seems like alot, but the toner lasts for like 5000 pages, and the quality is excellent. you more than pay for it in ink in the first yr.

    and with the all in ones, if some part goes, the scanner or whatever, than the whole thing is rendered useless. stay away from canon products. they are generally junk.

    hope this helped.

    chris

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1 Answer

I have a canon multifunction MX700. Suddenly, my black ink stopped printing. Printer prints in other colors. I have turned the power to both printer and computer on and off, have checked the USB cable,...


Dear Adrienne,First make sure that the black ink is not empty. If you are sure the black ink is full enough you need to check the print head condition. The print head may be clogged or faulty.
To fix the clogged print head,please perform the following step:
  • Print the nozzle check pattern, access the following menu on LCD: Menu>Maintenance>Nozzle Check. The good nozzle pattern should like below sample image.

10_5_2011_3_51_03_pm.jpg
  • If the print head nozzle missing some color (i.e Black) the perform print head cleaning: Menu>Maintenance>Cleaning. Then print the nozzle check pattern again. Note: you may repeat this step up to 3 times.
  • If the problem still remain,then you should perform Deep Cleaning: Menu>Maintenance>Deep Cleaning.
If you have perform the above steps but the problem still the same,please check whether the black nozzle missing partially or totally. The faulty Purge Unit (ink pump) may cause the same problem. I mean the purge unit does not work properly so the ink cannot flow. Good luck :)
Regards,Xanda

Oct 05, 2011 | Office Equipment & Supplies

2 Answers

The colour is faint, a new catridge was installed


Hi there,
When printing becomes faint or colors are incorrect, even if ink remains in the ink tanks, the print head nozzles are probably clogged. Follow the procedures below to clean the nozzles.

Step 1 : Printing the Nozzle Check Pattern.
If white stripes are noticeable
Step 2 : "Aligning the Print Head"
If print quality is poor
Step 2 : "Print Head Cleaning"
if the problem remains
Step 3 : Print Head Deep Cleaning"
if the problem still remains
Step 4 : Replacing Ink Tanks.

Note : * If the ink tank replacement does not resolve the problem, contact the Customer Care Center.
* You will be alerted if low ink warning is enabled.
* When the Maintenace button on the operation panel is pressed, the maintenance mode is shown. Numbers and functions that can be selected on the maintenance mode as follows :
01 : Printing the Nozzle Check Pattern
02 : Print Head Cleaning
03 : Print Head Deep Cleaning
04 : Aligning the Print Head
05 : Reset the ink counter.
06 : "Display" or "Not Display" remaining ink volume.
07 : Date and order setting.

Printing the Nozzle Check Pattern : Print the nozzle check patterb to determine whether the ink ejects properly from the print head nozzles and to verify print head alignment. Use this function when printed results are blurred or the color is incorrect,
1) With the printer on, load a sheet of Letter paper in the printer.
2) Print the Nozzle Check Pattern.
a) Press the Maintenance button,
b) The Maintenance icon and 01 appear on the LCD.
c) Press the OK button. The nozzle check pattern is printed.
3) Examine the nozzle check pattern output by the printer.
a) Lines missing in this pattern indicate that the print head of black ink requires cleaning. Perform the Print Head Cleaning.
b) White stripes in this pattern indicate that the print head of color ink requires cleaning. Perform the Print Head Cleaning.
c) Uneven patterns indicate that the print head requires alignment.
Perform Aligning of Print Head.
d) Noticeable white stripes in this pattern indicate that the print head require alignment.
Perform Aligning of Print Head.

Print Head Cleaning : Clean the print head if you suspect that the nozles might be clogged. Cleaning the print head consumes ink, so perform print head cleaning only when necessary.
1) Ensure that the printer is on.
2) Start print head cleaning.
a) Press Maintenance button.
b) Press right arrow once to display 02 on the LCD.
c) Press the OK button.
Important : Do not perform any other operations until the print head cleaning finishes. This takes about 50 seconds.
Note : After the print head cleaning finishes, print the nozzle check pattern to verify that the print head nozzles are clean.
If the problem persists, perform printhead deep cleaning.

Print Head Deep Cleaning : If print quality does not improve by standard print head cleaning, try print head deep cleaning, which is more powerful process. Print head deep cleaning consumes ink, so perforn this procedure only when necessary.
1) Ensure that the printer is on.
2) Start Print Head Deep cleaning.
a) Press Maintenance button.
b) Press right arrow twice to display 03 on the LCD.
c) Press the OK button.
Important : This process takes one or two minutes to complete so simply wait until the Power lamp stops flashing.
Note : After printhead deep cleaning finishes, print the nozzle check pattern to verify that the printhead nozzles are clean.
If the printhead is still not clean after the second deep cleaning, replace the ink tank.
If ink tank replacement does not resolve the problem, the print head may be worn out. Contact the Customer Care Center.

Hope this helps.
Please rate my response.
Thanks.

Have a good day.

Dec 07, 2009 | Canon i475 InkJet Printer

1 Answer

Have an iP90, but the color ink won't print.


Hi there,
When Printing Becomes Faint or Color are Incorrect, the Print Head Nozzles are probably clogged.
Follow the procedure below to clean the nozzles.
Step 1 : Printing the Nozzle Check Pattern.
Print the Nozzle Check pattern to determine whether the ink ejects properly from the Print Head Nozzles.
a) Using RESUME/CANCEL button.
I) Ensure that the printer is turned on, and then load a sheet of Letter Paper.
ii) Hold down the RESUME/CANCEL button until the POWER lamp flashes twice, and then release it immediately.

b) Windows
i) With the printer on, load a sheet of Letter-sized plain paper in the printer.
ii) Open the Printer Properties.
iii) Print the Nozzle Check Pattern.
Click the Maintenance Option from the Menu.Then click Nozzle Check from the pop-up menu. Then click Print Check Pattern.
iv) When the confirmation message is displayed, click OK.
v) Confirm the nozzle check pattern.

Examine the Print Nozzle.

Step 2 : Cleaning the Print Head.
a) Cleaning the Print head using RESUME/CANCEL button.
i) Ensure that the printer is on.
ii) Hold down the RESUME/CANCEL button until the POWER lamop flashes once, and then release it.
b) If you pressed the Cleaning button on the Examining the Nozzle.
Check Pattern screen displayed after the nozzle check patter was printed, start the Print Head cleaning procedure.
i) Ensure tha that the printer is on.
ii) Open the Printer Properties dialog box.
3) Start Print Head Cleaning,
- Click the Maintenance tab.
- Click Cleaning.
- Select the Print Head to be cleaned, and then click Execute.
iv) When the confirmation message is displayed, click OK.
Print Head cleaning starts when the POWER lamp starts blinking,
Important : Do not start any other operations until the Print Head Cleaning finishes. This takes about 60 seconds.
4) Check the Print Head condition.
i) Click the Print Check Pattern in the nozzle Check dialog appeared after cleaning are done. When the confirmation message is displayed, click OK. A nozzle pattern will be printed. Do not perform any operation until printing is completed.
ii) Observe the printed nozzle check pattern to check the Print Head condition.
iii) If the problem persists after you perforned Print Head normal cleaning 3 times, execute Print Head deep cleaning.

Step 4 : Print Head Deep Cleaning.
If print quality does not improve by standard Print Head cleaning, try Print Head deep cleaning, which is a more powerful process and comsumes more ink.

1) Ensure that the printer is turned on.
2) Open the Printer properties dialog box.
3) Start Print Head Deep Cleaning.
i) Click the Maintenance tab.
ii) Click Deep Cleaning.
iii) Select the Print Head to be cleaned, and then click Execute.
iv) When confirmation message is displayed, click OK. Print Head deep cleaning starts when the POWER lamp starts blinking,
Important : Do not perform any other operations until the Print Head deep cleaning is completed ( about 2-3 minutes).
4) Check the Print Head condition
i) Print a nozzle check pattern to check the Print Head condition.
ii) If the problem persists, perform step 3 again.
iii) If the problem persists, the printer may have run out of ink.
Replace the ink tank.
iv) If the problem persists, the Printer Head may be damaged. Contact your dealer or Canon Customer Care Center.

Hope this helps.
Have a good day.




















Dec 04, 2009 | Canon PIXMA iP90 Mobile Printer

1 Answer

Photos printed come out faint and lines andblack streaks across the photos how do i solve this/


lean The Print Head Nozzles (Windows) The following contains instructions to check the nozzles for poor print quality and perform cleanings of the print head nozzles as necessary. If print results are faint or streaks are printed, the print head nozzles may be clogged. Print quality can be improved by performing print head cleanings or print head deep cleanings. aution: Only used the approved methods below to clean the print head. Use of other methods may further clog the nozzles on the print head and may cause permanent damage the print head.
Note: It is important to check the cleaning results by printing Nozzle Check Pattern after each cleaning. Cleaning and Deep Cleaning consumes a certain amount of ink. Only perform a cleanings when necessary.
Print a Nozzle Check Pattern
  1. Confirm that the printer is connected to the computer and the printer is turned on.


  2. Complete or cancel any print jobs in progress.


  3. Open the Printers folder.

  4. Click the Maintenance tab. (The Maintenance window opens.)

    mp_500_maint_tab.jpg


    Note: The layout varies depending on the printer and version of Windows you are using.


  5. Insert a piece of letter-sized plain paper in the paper tray.

  6. Verify the desired paper source for the Nozzle Check is selected on the unit by changing the Paper Feed Switch if necessary.


  7. Select 'Nozzle Check'.


    spacer.gif

Aug 27, 2009 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

My MP530 willnot print black printed text. How do I now if the ink head is plugged and what do I do about it?


Hi ...

I would suggest you try and clean the print head and that should resolve the problem. Follow the below steps to clean the print head:

Perform a Cleaning of the print head:
Caution: Cleaning consumes a certain amount of ink. Perform Cleaning only when necessary.
Note: The pattern varies depending on the printer and version of Windows being used.
  1. Click 'Cleaning' to perform print head cleaning from the Pattern Check window and proceed to step 3 of the print head cleaning instructions. If the Pattern Check window is closed, skip this step and proceed to step 2.

    mp_500_win_nozzle_check_abnormal_cleaning.jpg


  2. To perform a print head cleaning from the Maintenance window, click 'Cleaning'.

    mp_500_win_maint_phc.jpg

  3. When the Print Head Cleaning window is displayed, select the target ink group for 'Cleaning'.


    Note: When performing Cleaning for all colors, check 'All Colors'.

    mp_500_ph_cleaning_all_colors.jpg


    Note: When performing Cleaning for Black only, deselect 'All Colors' and check 'Black'.

    mp_500_ph_cleaning_black_only.jpg


    Note: When performing Cleaning for Color only, deselect 'All Colors', and check 'Color'.

    mp_500_ph_cleaning_color_only.jpg

  4. After selecting the target ink group click 'Execute' to perform the cleaning of the print head nozzles.

    mp_500_ph_cleaning_execute.jpg

  5. When the confirming message is displayed, check the contents, and click 'OK'.


    Caution: Although the Nozzle Check window is displayed, do not perform any other operations until Cleaning is completed.. Cleaning will take about 40 seconds.


  6. Print a Nozzle Check Pattern and examine.

  7. Perform Cleaning again if necessary.


    Memo: If the pattern is still abnormal after two Cleanings, perform up to two Deep Cleanings.


Perform Deep Cleaning of the print head
Caution: Deep Cleaning consumes a larger amount of ink than normal Cleaning. Perform Deep Cleanings only when necessary.
  1. In the Maintenance window, click 'Deep Cleaning'.

    mp_500_win_maint_dphc.jpg


    Note: The layout varies depending on the printer and version of Windows you are using.

  2. When the Deep Cleaning window is displayed, select the target ink group for Deep Cleaning.

    mp_500_dph_cleaning_targets.jpg


    Note: When performing Cleaning for all colors, check 'All Colors'.

    mp_500_dph_cleaning_all_colors.jpg


    Note: When performing Cleaning for Black only, deselect 'All Colors' and check 'Black'.

    mp_500_dph_cleaning_black_only.jpg


    Note: When performing Cleaning for Color only, deselect 'All Colors', and check 'Color'.

    mp_500_dph_cleaning_color_only.jpg

  3. Click 'Execute'.

    mp_500_dph_cleaning_execute.jpg

    Memo: By clicking 'Initial Check Items' before clicking 'Print Check Pattern', you can see the specific confirmation items in Nozzle Check.

  4. When the confirming message is displayed, click 'OK'. (The Power lamp will blink green and Deep Cleaning starts. The blink stops when Deep Cleaning is over.)

  5. When Deep Cleaning starts, check the contents, and click 'OK'.


    Caution: To prevent interruption of the Deep Cleaning process, do not perform any other operations until Deep Cleaning is completed. When the operation of the printer is stopped, Deep Cleaning is completed. Deep Cleaning will take about 75 seconds.


  6. Print Nozzle Check again.


    Note: If the printed pattern is still not normal, perform steps 1 through 4 of the Deep Cleaning process one additional time.


    Caution: If after two Deep Cleanings the Nozzle Check Pattern is still not normal, turn the printer off and let it sit for 24 hours or more before attempting another Deep Cleaning again. The wait time may allow dried ink in clogged print head nozzles to liquefy, and resolve the problem
If this does not resolve the problem, please reply back and we'll try the next step ...

Don't forget to vote if this helps ... Cheers :)

Aug 01, 2009 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

Can you help? After changing the cartridges, I keep getting a message about the ink head being incorrect...I am directed to press 'OK' which does not help; then to turn printer off and on again, which...


Cleaning your head might resolve your problem. Perform the below steps to clean the head:

Print Head Cleaning / Head Refreshing If the printed nozzle check pattern is broken, missing, or a specific color is not printed, clean the print head (Cleaning) or print head deep cleaning (Deep Cleaning). Note:
  1. Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount of ink in the ink tanks.

  2. Print head cleaning is performed when you connect the power cord. Your machine may perform print head cleaning periodically to avoid clogging.
Overview:
Step1:
Print the Nozzle Check Pattern.
To check whether the print head nozzles are clogged, print the Nozzle Check Pattern.
downicon.gif If the print quality is poor, perform print head cleaning.
Step 2:
Perform print head cleaning.
This unclogs the print head nozzles
Print the Nozzle Check Pattern again.
To check whether the print head nozzles are clogged, print the Nozzle Check Pattern.
If the print quality is still poor, perform two print head cleanings.
downicon.gif Print the Nozzle Check Pattern again.
Step 3:
Perform deep print head cleaning.
This is a more powerful cleaning.

Displaying the Maintenance screen
  1. Ensure that the printer is powered on.

  2. Press the <Menu> button.

  3. Press the left or right cursor to select [Maintenance/settings], then press <OK>.

  4. Press the left or right cursor to select [Maintenance], then press <OK>.

Print Nozzle Check Pattern
  1. Press the Open button to open the output tray.

    mp500_openbutton.gif

  2. Load letter-sized plain paper in the auto sheet feeder (ASF) or the cassette.

  3. Display the Maintenance screen on the printer.

  4. Press the up or down cursor to select [Nozzle check], then press the <OK>.

    mp800_nozzlecheck.gif

  5. Press the up or down cursor to select [Yes], then press <OK>. (The nozzle check pattern is printed.)

  6. Confirm the nozzle check pattern.
05sj00160_03a.gif 05sj00160_03b.gif < 1 > The normal nozzle check pattern
< 2 > The abnormal nozzle check pattern
< 3 > Some black ink lines are broken.
< 4 > White lines are present in the color ink pattern.
< 5 > Both black and color inks are not present.

Note:
  1. When all patterns are printed normally, press the up / down cursor button to select "All A" and press the OK button.

  2. When any patterns are printed abnormally, press the up / down cursor button to select "Also B" and press the OK button.
Print Head Cleaning:
  1. Display the Maintenance screen on the printer.

  2. Press the up or down cursor to select [Cleaning], then press <OK>.

    mp800_cleaning.gif

  3. Press the up or down cursor to select [Yes], then press <OK> to start print head cleaning.

    Note:
    Do not do any other operations until print head cleaning is completed.


  4. Print the nozzle check pattern and check the print head status.
Deep (Print Head) cleaning:
  1. Display the Maintenance screen.

  2. Press the up or down cursor to select [Deep cleaning], then press <OK>.

    mp800_deepcleaning.gif

  3. Press the up or down cursor to select [Yes], then press <OK> to start print head deep cleaning.

    Note:
    Do not do any other operations until print head deep cleaning is completed.


  4. Print the nozzle check pattern and check the print head status.

    Note:
    If the printed result does not improve even after doing print head deep cleaning, turn off the printer. Then, after 24 hours or later, do print head deep cleaning again. (After a given time interval, ink could dissolve itself, resulting in ink unclogging.)

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Apr 22, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

New ink cartrage


Print Nozzle Check Pattern
  1. Press the Open button to open the output tray.

    mp800_openbutton.gif

  2. Load letter-sized plain paper in the auto sheet feeder (ASF) or the cassette.

  3. Display the Maintenance screen on the printer.

  4. Press the up or down cursor to select [Nozzle check], then press the <OK>.

    mp800_nozzlecheck.gif

  5. Press the up or down cursor to select [Yes], then press <OK>. (The nozzle check pattern is printed.)

  6. Confirm the nozzle check pattern.
05sj00160_03a.gif 05sj00160_03b.gif < 1 > The normal nozzle check pattern
< 2 > The abnormal nozzle check pattern

< 3 > Some black ink lines are broken.

< 4 > White lines are present in the color ink pattern.

< 5 > Both black and color inks are not present.
Note:
  1. When all patterns are printed normally, press the up / down cursor button to select "All A" and press the OK button.

  2. When any patterns are printed abnormally, press the up / down cursor button to select "Also B" and press the OK button.
Print Head Cleaning:
  1. Display the Maintenance screen on the printer.

  2. Press the up or down cursor to select [Cleaning], then press <OK>.

    mp800_cleaning.gif

  3. Press the up or down cursor to select [Yes], then press <OK> to start print head cleaning.

    Note:
    Do not do any other operations until print head cleaning is completed.


  4. Print the nozzle check pattern and check the print head status.
Deep (Print Head) cleaning:
  1. Display the Maintenance screen.

  2. Press the up or down cursor to select [Deep cleaning], then press <OK>.

    mp800_deepcleaning.gif

  3. Press the up or down cursor to select [Yes], then press <OK> to start print head deep cleaning.

    Note:
    Do not do any other operations until print head deep cleaning is completed.


  4. Print the nozzle check pattern and check the print head status.

    Note:
    Ifthe printed result does not improve even after doing print head deepcleaning, turn off the printer. Then, after 24 hours or later, do printhead deep cleaning again. (After a given time interval, ink coulddissolve itself, resulting in ink unclogging.

Jan 08, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

MP600 won't print black


Martinb75,

Go into printers from your start menu or through the control panel. Locate your printer and right click over the top of it. At the bottom of the scroll down you will see "properties". Open this. In the lower part of the first tab you will see preferences and print a test page. Open the preferences. The last tab is the maintenance tab. in here you will find two types of head clean. use the general clean (the first button) first. Print a nozzle check to see if this has fixed your issue. if not, repeat once more. If no success do a deep clean and print the nozzle check.
If after this you still have no luck, allow the head to park and allow to sit for 24 hours. check and clean again. If still no luck, your print head will require replacement and will need to go to your local canon service center,

Gremlin11

Dec 08, 2008 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

Canon iP90 Printer Ink Issue


I have had the same issue with my iP90.  I think this results from the black ink nozzle becoming clogged.  I was able to get mine to print by cleaning the nozzles.To clean the print nozzles open the Canon IJ Printer Utility, select the printer from the list of available printers and click the maintenance button.  Then, select a cleaning or deep cleaning cycle.

Jan 02, 2008 | Canon S 330 InkJet Printer

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