Question about Xerox Phaser 8400 Laser Printer

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Phaser 8400 won't print.

Red light keeps flashing...telling me to add paper..paper tray full..won't print. Can anyone advise?? Thanks!

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Pull out the paper drawer and look on the ceiling of the compartment. you will see a little orange rubber roller that should be clicked inplace. it feeds the paper up into the roller. also, the drawer itself contains two sensors. if you go to the xerox page you can download the pdf that lists all the parts and the errors and how to disassemble the whole thing. i have the same printer and got a print head error and a paper jam that required complete disassembly. feel free to email me for additional help.
katriscomputers@hotmail.com

Posted on Jun 19, 2009

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2 Answers

My Xerox Phaser 6128MFP printer flashes red light after every print out....


First, when you put the paper in the tray make sure the paper holders on the side and back of the tray are positioned against the paper stack but not so much as to be snug.
Next, inside the compartment where the paper try is inserted look for a small plastic piece that hangs below the ceiling of the compartment. It should be near the front of the compartment hanging down and should swing freely backward.
Also, in the printer's paper tray settings make sure that tray is set to that size of paper you are using.
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Apr 02, 2015 | Xerox Phaser 6128MFP AllInOne Laser...

1 Answer

My Xerox Phaser 6128MFP printer flashes a red light with a "Load paper in Tray" message, when the specific paper size and type are already same in the tray.


If the paper size is correct in the printer and the printer and it's possible to print off a test print in both the printer control screen or directly from the print driver utilities if that works then the only thing I can suggest is the item you want to print is defaulted to a different size. i.e. Check that the word processor your using is set to the size you have in the printer. Imperial size pages will look very similar on screen as does the A4. Printers don't automatically fix paper print sizes you just have to check and recheck for differences. Removing the tray only reafirms to the printer that the size might be incorrect and your going to fit the correct size.
As for the red light all printers behave differently in certain error conditions. Have you also tried to print out something you printed at a time the printer was working correctly. In other words try printing out a different file. Maybe, trying to print off a test print of one line of the alphabet, and then go from there.
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I recently installed windows 7 and my phaser 8560N will not print, the printer keeps telling me to add paper but the tray is full?


Sometimes the sensors need to be woke up. Try the -paper feed- setting. If that does not work turn off the printer and re-boot your computer. Turn the printer on.

Hope this info was helpful to you. Good Luck!

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First check the machine for paper jams. If not, remove the paper from the paper tray and reinstall it. Then try to print from the MP tray.If this works, check paper size settings on the printer driver, or the small black arm which hangs down next to the paper pick up roller, and is the paper sensor.

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Our printer (8400) light keeps turning red saying it is out of paper when it isn't. Every time this happens you have to open and shut the drawer to get it to print. How do I fix this.


That sounds like a false jam. Your feed roll probably needs replaced if I am reading this correct. If you can run some prints and then that comes up I would believe it to be a feedroll problem.

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The manual bypass tray on the Phaser 8400 can be set only when you have paper in the tray.

The envelope will read in the set up when you have it in the tray.

Nov 12, 2008 | Xerox Phaser 8400 Laser Printer

1 Answer

Max Paper Weight


Here ya go...

Tray 1: (standard) 16 lb. Bond – 80 lb. Cover (60 – 220 gsm), coated, Phaser High Resolution Photo Paper, labels, envelopes, business cards, Phaser Professional Solid Ink Transparencies, Phaser Weatherproof Paper, Phaser Postcards, Phaser Trifold Brochures. Media sizes: A/Letter, Legal, Executive, Statement, US Folio, A4, A5, A6, B5 JIS, B5 ISO, 3 5 in. Index Cards, custom sizes; Envelopes: #10 Commercial, DL, C5, #5 , #6 , Monarch, Booklet, Lee (A7), Choukei 3 Gou, Choukei 4 Gou, custom.
Tray 2: 525-sheet tray (standard) 16 lb. Bond – 28 lb. Cover (60 –122 gsm), coated, Phaser High Resolution Photo Paper, labels, envelopes, Phaser Professional Solid Ink Transparencies, Phaser Weatherproof Paper, Phaser Postcards,Phaser Trifold Brochures. Media sizes: A/Letter, Legal, Executive, Statement, US Folio, A4, B5 JIS, B5 ISO; Envelopes: #10 Commercial, DL, and C5.
Tray 3: 525-sheet Feeder (standard on DX) Same media weights and sizes as Tray 2.
Tray 4: 525-sheet Feeder (optional) Same media weights and sizes as Tray 2.

Nov 12, 2007 | Xerox Phaser 8400 Laser Printer

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