Question about Kenmore Washing Machines

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Kenmore Washer will not spin but wants to?

The dial will make a clicking sound like it wants to agitate but something isn't letting it. It will go for a second then stops like there is no electricity. It will add water though. A smokey type smell has also shown itself.

The washer is just about 5 years old.

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  • 15,935 Answers

It appears your clutch assembly has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 17, 2010

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Posted on Jan 02, 2017

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1 Answer

Kenmore model 23832100 washer will not spin in rinse cycle kenmore model 23832100 washer fills, agitates, and drains, but will not spin. Makes noise after draining. BUT if I manually turn off the machine...


Check door switch: If the lid switch is bad it will not drain or spin. Try this test: With lid open let it finish wash cycle. Press lid switch down with screwdriver. Washer should begin draining. Release switch. Motor should stop. Press switch a second time. Washer should start spinning as it continues to drain. If motor doesn't come on while lid switch is pressed, replace the switch. OR
http://www.youtube.com/watch?v=q942xn_2VXY

Mar 30, 2013 | Washing Machines

1 Answer

Washer spins but will not agitate


1) Verify a circuit breaker isn't tripped

2) Advance the timer control dial slowly 360 degrees-

If the washer starts spinning, then we know the motor and drive belt are fine but that there is something wrong with either the timer control dial or the agitator solenoid. Call in a professional for this.

If the washer doesn't budge, then verify that the drive belt(s) is attached and not broken by removing the back panel. If the belt is broken, replace it. If it is loose, then tighten it by loosening up the bolt holding the motor and moving it on its swingarm (much like a car alternator) until there is a 1/2 to 3/4 inch deflection in the belt.
Some washers use reversing motors. It's possible the motor works on the spin cycle but not on the wash cycle. If so, call a pro.

3) Visually inspect the lid safety switch- Is it loose or cracked? If so, the washer might work intermittently, stopping at different cycles.

4) Check motor and drive belt- Remove the main access panel (usually in the back). Is the motor spinning, but the drive belt isn't? If so, then you have a drive belt problem.

Aug 14, 2012 | Frigidaire FEX831CS Top Load Stacked...

2 Answers

Washer is not agitating in whites and slowly in colors. What and how do we troubleshoot?


1) Verify a circuit breaker isn't tripped

2) Advance the timer control dial slowly 360 degrees-

If the washer starts spinning, then we know the motor and drive belt are fine but that there is something wrong with either the timer control dial or the agitator solenoid. Call in a professional for this.

If the washer doesn't budge, then verify that the drive belt(s) is attached and not broken by removing the back panel. If the belt is broken, replace it. If it is loose, then tighten it by loosening up the bolt holding the motor and moving it on its swingarm (much like a car alternator) until there is a 1/2 to 3/4 inch deflection in the belt.
Some washers use reversing motors. It's possible the motor works on the spin cycle but not on the wash cycle. If so, call a pro.

3) Visually inspect the lid safety switch- Is it loose or cracked? If so, the washer might work intermittently, stopping at different cycles.

4) Check motor and drive belt- Remove the main access panel (usually in the back). Is the motor spinning, but the drive belt isn't? If so, then you have a drive belt problem.

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1 Answer

Agitator won't spin and water won't drain during spin cycle


Hi
Try these things first.
1) Verify a circuit breaker isn't tripped
2) Advance the timer control dial slowly 360 degrees-
If the washer starts spinning, then we know the motor and drive belt are fine but that there is something wrong with either the timer control dial or the agitator solenoid. Call in a professional for this.
If the washer doesn't budge, then verify that the drive belt(s) is attached and not broken by removing the back panel. If the belt is broken, replace it. If it is loose, then tighten it by loosening up the bolt holding the motor and moving it on its swingarm (much like a car alternator) until there is a 1/2 to 3/4 inch deflection in the belt. Some washers use reversing motors. It's possible the motor works on the spin cycle but not on the wash cycle. If so, call a pro.
3) Visually inspect the lid safety switch- Is it loose or cracked? If so, the washer might work intermittently, stopping at different cycles.
4) Check motor and drive belt- Remove the main access panel (usually in the back). Is the motor spinning, but the drive belt isn't? If so, then you have a drive belt problem. Go here. If the motor isn't spinning, then go here for washer motor troubleshooting.
If none of these tips resolve the problem, then there's probably a more serious problem with either the motor, the transmission or the agitator itself. If this is is the case, call in a pro.
Thanks for using Fixya.

May 22, 2011 | Maytag Washing Machines

1 Answer

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Does the bottom of your agitator work correctly? We had the same problem if you pop the cap off the top of your agitator there is a cam in there with 3 dogs that engage the agitator causing it to spin. If the bottom part is agitating correctly then chances are the dogs in the cam assembly are shot. If the bottom is agitating correctly then it is very possible you have something stuck under the bottom section of the agitator. If this is the case remove the top cover (same as before it's just a lid that pops off) inside you will see a 1/2" square use a 1/2" drive ratchet with a 3" or 6" extension unscrew this piece remove the top section of the agitator then the bottom. Once the bottom is out check to make sure all is clear inside the washer. Reassemble in the reverse order making sure the lower section sits all the way down on the splines for the drive mechanism. If neither one of those solve the problem I would suspect you have an issue in the drive train of the washer.

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1 Answer

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Sounds like you have a broken motor coupler. Not expensive. #13 on the diagram. Part # 285753, dave www.washermd.com

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1 Answer

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This is usally a timer problem that is shorted

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baseball, sounds like a broken coupler, check out this post and post back, Catriver http://www.fixya.com/support/t144580-kenmore_8series_washer

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