Question about Canon PIXMA MP470 All-in-One Printer

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Paper jam It keeps saying paper jam, but i had already cleared the paper because i knew it was going to jam. now it keeps telling me to clear the paper and press ok. it will not let me restart. i've unplugged it and it still will tell me. it won't let me print any or redo. i tried canceling the print job, and redoing it, tried turning off and on, holding down the reset button, i checked a million times to see if there was paper still in there but i know there isn't. what do i do?

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Try to check it again maybe there is a small piece left inside the printer or you can try to restart your computer and turn off your printer then during the restart process practically the BIOS booting start your printer.

Posted on Jun 19, 2009

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Posted on Jan 02, 2017

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I had the same problem for DAYS and there was no paper jammed at all. I went to the cannon site as a last ditch effort & the solution below fixed it. Just clean the rollers and the link tells you how. Good luck!

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=15403

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Hi,

I would like you to click on the "DOCUMENT" below to somehow resolve your issue.

CLICK HERE ==> DOCUMENT

Please let me know if the issue still not resolve, so that i can go ahead and give you another possible solution.

Thank you so much. I remain.

adonscott

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