Question about Intimus 502 Shredder

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Shredder stops shredding paper before it's done and overload light comes on eve if only 1 paper is inserted

Posted by Anonymous on

3 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

venexcsd
  • 1185 Answers

SOURCE: The shredder overheats. The most we can shred are

Have you put any shredder oil or a shredder oil sheet through the machine.

Shredders need oiling to keep the cutters free

Free cutters mean clean cuts and less friction

Posted on Jan 14, 2010

diodeic
  • 1622 Answers

SOURCE: When ever we put one

Common Paper Shredder Problems and How to Fix Them
Paper shredders are great to use when you're concerned about privacy and preventing identity theft. However, the more you use your machine, the more likely you are to run into problems. Here are some problems you might experience with your machine, as well as a few quick fixes so you can get right back to shredding.

It won't work at all. If your machine isn't working, the first thing to do is to check and see if your shredder is plugged in. Obviously, if the device isn't plugged in, it won't be able to work at all.

You can't feed it paper even though the machine seems fine. First, check to see if there's a paper jam. If there is one, clear it up and you should be good to go. If there is no jam and the cutting mechanism is still operational, you probably need the help of a professional because there could be a problem with the motor or gears.

Your shredder is making a horrible squeaking noise. If your machine is noisy, chances are you just need to oil it, which you should do every time you empty the waste bin. To oil your device, simply apply some shredder oil to the machine's blades, run it in reverse, and shred some paper. The paper will soak up any excess lubricant and your device sun be much quieter when it's running.

The machine stopped all of a sudden. Some shredders require a cooling off time between uses. If you have such a device and it stops in the middle of shredding, it probably just needs a break. Turn it off and let it sit for about 30 minutes before you shred anything else.

It won't shred as much as it used to, In this case, you probably just need to oil your machine. Regular maintenance such as this will allow you to shred what you need to when necessary.

Your shredder is stuck in reverse mode. If this happens, try putting the device in the forward mode by pressing the corresponding button for several seconds. This should help clear up any paper that's stuck in the cutting head.

Help! A paper jam! Jams are annoying but they're easy to fix. Use the "reverse" feature to get the machine to spit out any jammed pages. You can also try to remove the pages on your own by gently pulling on them. If you regularly experience jams, your shredder might need to be oiled. You should also make sure to not shred more sheets per pass than the machine can handle.

Your shredder won't shut off. This is a relatively common problem with an easy fix: unplug the machine. If you experience this problem multiple times, there may be a paper blockage. To fix that, make sure the device is unplugged and then clear any bits away from the sensor. Turn the device back on and put it into forward mode for several seconds. That should solve the problem.

Also this might appear to be a problem with the drawer switch....

Check for paper built up that would prevent the drawer from going in fully...

Also check to see if the drawer switch is loose or not positioned properly...

it seems as though the switch is held in but the vibration of the shredder causes it to open and stop the shredder...

You can try cleaning the "bin- full" sensors. they are located on the inside of cabinet, on the bottom of the shredder "head". one will be to the left side of basket and one to the right. they kind of look like little glass eyes mounted inside of black rubber casings. paper dust on these will do this sometimes. if that doesn't do it then it sounds like your "bin-full" sensors are bad. a known problem with these shredders.it has come out with modified sensors. if it was purchased within 2 years, it should still be under warranty.

Finally, if you have a problem that's not listed here or you're still having trouble even after trying to fix things yourself, call a professional. Doing so will not only save your sanity, it will ensure your machine doesn't get damaged. (It will also protect your warranty.)

If you need a High-Quality Paper Shredder for your home or office, you should really visit MyBinding.com. They have some of the best machines currently available and you can even order Shredder Oil and Bags from them. Plus, they offer free shipping on all orders over $75.00. Check it out for yourself now!

Hope it helped.

Posted on May 12, 2011

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1 Answer

Shredder goes 1/3 and stops has to be reversed the forward also paper comes out punched but unshredded


its the combination of plastic parts in the shredding device . the plastic tongs part craks off then the metal binds . paper builds up in that area .
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youll put ur eye out trying.

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Most likely the cutters are still stuffed with paper shreds and needs to be dismantled and cleaned

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If place too many pages in the shredder the motor will be overworked and it will overheat and shut down until it has cooled down. Try shredding fewer pages at a time.

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1 Answer

My shredder overload light comes on immediately with only one sheet of paper inserted and it won't go.


Try running the machine in reverse and putting some shredder oil onto the cutting blades to loosen things up. Then try running the machine in the forward direction but hold the paper in the eyes but dont let it go into the shredding blades...see if it runs forward.!
If it will do this then slowly try paper 1 sheet at a time..but put some shredder oil onto the sheets of paper you are shredding.
If the overload light still comes on without even letting you shred 1 sheet of paper then you likely have another problem...maybe the motor or pcb..you can contact Royal at 1-800-524-0799 for parts assistance.

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1 Answer

While attempting to feed paper overload light comes on and shredder stops


Over load light comes on only when you have either put too thick a bundle of paper or too hard. So reduce the thickness according to the hardness of the paper. Start with a few sheets of paper only. then increase the number of sheets till you find the shredder is struggling hard to do the job. That is your limit. If you exceed this limit then it would stop shredding and may even burn the motor ultimately.

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Try pouring some shredder oil into the cutting blades where you insert the paper then run the unit in reverse for a while. Then put some of the shredder oil onto a sheet of paper and try shredding the sheet of paper. Some lubrication on a x-cut shredder does not hurt.

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Pour some shredder oil in the throat where you normally insert the paper...put some shredder oil directly onto 1 sheet of paper and try shredding 1 sheet. If it wont even shred 1 sheet I would ask is the shredder running???

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Red overload light is on


Try pouring some shredder oil into the throat where you normally insert the paper and run the machine in reverse.Put machine back into ready condition.
Put a piece of paper in the throat just enough so the machine should run but not all the way in so that the cutting mechanism catches the paper...all you want to do is make the machine run forwards but not actually be feeding in any paper.
If it wont even run in the forward direction you may have a pcb prob...give Royal a call at 1-800-524-0799 for parts assistance.

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Have you looked for hidden staples in the machine. Sometimes they can be hard to spot.

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1 Answer

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Your cutters have spread apart this could be caused by overloading machine to many times or something may have cracked internally that held them in place.

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