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Hi If the washer is not draining then it is due to a clogged drain pump or a drain filter or a kinked drain hose. To resolve the issue you'll need to clean the drain hose, inspect if the drain hose is plugged. If the hose is fine, then remove the front kick panel and access the drain pump and filter, if you are unable to find the pump and filter remove the back panel as well and trace the drain hose to the bottom of the tub. There is a drain filter connected with the drain pump. It usually gets clogged, and needs to be cleaned every 6-8 months or so. The drain filter is a small white filter connected to drain pump with a hose. If it still doesn't work then you'll need to check the connections of the drain pump, check the electrical connections with a multimeter. If it still doesn't work then you would need to replace the drain pump. Hope this helps... Daniel
Remove lower rear panel of washer. Lay the drain hose down into a bucket or bowl, and drain all the water out, so you do not have a flood when you remove the hose. Locate, and remove large black hose on bottom of tub.Remove plastic filter inside, and clean.Check pump also.Refit filter and hose.
take top off remove three srcews in back ..remove 4 screws hold control console ,,dont remove connection just flip console on top of drum,,make sure unit is unpluged..your looking at 4 screws across to panel remove them open door remove spring wire clip around the out sid bellows where almost there..now careful down in the filter acess panel remove the frist screw the filter cover comes off after the cover is out remove the pump filter housing screw..and last remove thebottom panel screw,,remov panel,,pump on left is drain pump..pump on right is recrulation pump
If the pump is not draining, either the drain filter screen is clogged with debris, the drain pump is jammed by foreign debris or the drain pump itself has failed. More than likely something is clogged in the filter screen or a sock is jammed up inside the drain bellows tube just before the filter. Pull the drain filter screen out and look up the hole to see if there is any material stuck inside. Usually that's the problem.
The drain pump is jammed or clogged up. Remove the filter cover and check for bobby pins, coins or bra wires. If clean, remove drum to pump hose from the pump and check for any foreign matter. Try to turn the pump impeller by hand. It should turn freely. If pump is not free, replace it.