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Re: kenmore he front load washer
It appears your timer/main controller/CCU has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing. I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information. RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell. In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
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When the washer initially fills for the wash, is it only hot water entering the drum? Try switching the water temperature between hot and cold as it fills. If any of them show little or no water getting through, it sounds too easy but check to make sure water supply taps are on, and that the cold/hot fill hoses aren't reversed. Remove the fill hoses and check any of the screen filters for blockage (in the hoses and in the inlet water valve). When the machine stops and waits to fill but all you hear is a hum, it sounds like there is power going to the valve but water is not able to get through it. Good luck!
be sure the drain hose is not lower than the wash tub this will caust the water to run out, 2nd be sure the drain hose is not pushed to far into the house stand pipe and the there is rome for air to go inbetween the drain hose and stand pipe eather of these will cause the machine to siphon mostly on rince cycle or on the 2nd and third loads you do. last your house drain could be starting to back up fill the washer with water and listen to it drain if you hear a gurggling sound in the house pipe you may need a plumber to cleanthis out for you.
2 things you may try if you haven't already ..let washer fill with hot water ..pause and open door pour in about 2 cups chlorine bleach before starting back up..with rag soaked in bleach/water clean inside front door boot ..be sure to roll boot toward front and clean out accumilation under it wash as much as possible off door seal..allow to finish cycle (normal wash should be fine)..may also try removing lower panel remove pump acess plug and clean pump out thoroughly..you are not alone ALL front washer have same issue and if some sort of routine cleaning isn't done problem reoccurs also leaving door slightly open between usues will help ..by the way that is a german made washer
Either your pressure switch is bad, or the air line that connects to the presuure switch has come loose. The pressure switch is located on the right-hand side rear of the washer with the top cover removed. It is a brown colored, disk shaped, device with an electrical connection and an air hose connection. Sometimes this hose comes loose in shipping, or the electrical connection may be loose. Without it, the washer will continue to fill and will NOT shut off. Now...if you just purchased this unit, DO NOT do anything that will void the manufacturer's warranty. It may be an inconvenience, but I would recommend you get the appliance repairman to come in and take a look at it. That way...you won't be held liable if something were to break. This is, however, usually a simple problem and not considered major. I hope this reassures you some. Post back with comments if you have any further questions/concerns.