Question about Kenmore HE2 Plus Front Load Washer

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Kenmore he front load washer

My kenmore he front load don't drain, i try to start another cycle now this time no water fill. my friend said it is the problem of the timer? Any advice?

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It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 17, 2010

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I have a kenmore washer model 110.22994. It fills with water but does not agitate. How do I start to identify the problem? The problem started after a friend loaded the machine with heavy jeans.


First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.#######) and you'll see a list of major sub-components with diagrams and parts.

Following is the Whirlpool / Kenmore service manual for top load, direct drive washers with a troubleshooting section.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf


The first thing to check is to try the washer on a different cycle.

Then make sure that it will drain and spin.

If it will work on a different cycle, the problem points to the timer.

If it still won't agitate and it WON'T drain or spin the problem points to the Lid Switch

If it will neither agitate, or spin but will drain, the problem points to the Motor Coupler.


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check the washer drain hose, it is probably sipening the water back out, try pulling it out of the drain a few inches

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When the washer initially fills for the wash, is it only hot water entering the drum? Try switching the water temperature between hot and cold as it fills. If any of them show little or no water getting through, it sounds too easy but check to make sure water supply taps are on, and that the cold/hot fill hoses aren't reversed. Remove the fill hoses and check any of the screen filters for blockage (in the hoses and in the inlet water valve). When the machine stops and waits to fill but all you hear is a hum, it sounds like there is power going to the valve but water is not able to get through it.
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Either your pressure switch is bad, or the air line that connects to the presuure switch has come loose. The pressure switch is located on the right-hand side rear of the washer with the top cover removed. It is a brown colored, disk shaped, device with an electrical connection and an air hose connection. Sometimes this hose comes loose in shipping, or the electrical connection may be loose. Without it, the washer will continue to fill and will NOT shut off. Now...if you just purchased this unit, DO NOT do anything that will void the manufacturer's warranty. It may be an inconvenience, but I would recommend you get the appliance repairman to come in and take a look at it. That way...you won't be held liable if something were to break. This is, however, usually a simple problem and not considered major. I hope this reassures you some. Post back with comments if you have any further questions/concerns.

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