This phone's microphone does not work. You can hear everybody, but they cannot hear you. It appears that it is made in the motherboard. I was just wondering if anybody there can tell me if that is correct and possibly where to find one. Thank-you.
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If the person you are calling cannot hear you or hears you faintly , check the microphone port on the bottom of the device. It is a very small pinhole sized hole. Check to see if there is any debris in that port. The smallest amount of dirt or dust in that port can degrade the quality of the microphone and create this issue.
Check if the microphone is not muted. The mute button is at the top left of the keypad when a call is being received or made. If the mike is not muted, then try the following steps: I. Switch on phone with SIM Card. 2. Select Menu. 3. Select Settings. 4. Select Call. 5. Select Hearing Aid. 6. Set Hearing Aid to OFF. And that should solve the problem. If this does not work then the microphone might be damaged and may need to be changed.
This is Jon from the Cell Phone Guy in Sioux Falls SD. I do repairs on cell phones all day everyday and see alot or similar problems. It sounds like there is a problem with your microphone. Have you ever had water damage? if so there is a 50/50 shot a may work again. We use an altrasonic cleaner whenever there is a water damaged phone for repair and its not always a guarantee but it seems to do the trick most of the time. If there has been no water damage to your phone to your knowledge it may be that there is just a loose connections? or that the microphone has gone out that is a bigger issue. on most phones the microphone is soldered onto the mother board of the phone making it very difficult to replace or repair. if you would like to discuss it more you can send me an email at firstname.lastname@example.org to diagnose the problem further
Jon at The Cell Phone Guy in Sioux Falls SD www.thecellphoneguyonline.com
Based on the information provided it sound like the microphone has malfunctioned and these microphones can be replaced. Can you recall an incident that may have occurred to cause this issue. ie Dropped, exposed to liquid?
Possible temporary solution: Use a wired / bluetooth headset or speaker phone option. Where to have repairs done: www.CellularTechnicians.com
i think there is some miscontact in the microphone or the microphone is damaged ... you can solve this simple problem by just replacing the microphone ... if you are afraid of opening then just take your cell to technician ... get the microphone replaced .. this doesnt cost much .. as u have told that it is not even 1 yr old so if you have warranty then just take the cell to the showroom from which you buyed it ..